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17060 Discussions

Can't Install RealSense SDK

Rich_C_
Beginner
752 Views

Trying to install the SDK; both web setup and offline crash silently with no error after "Extracting configuration files".

Running Windows 8.1 Enterprise 64 bit on an i7 machine, can't see anything in the event logs, any ideas?

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5 Replies
samontab
Valued Contributor II
752 Views

Couple of ideas:

- Do you have enough space in your disk?

- Try running it as admin.

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Rich_C_
Beginner
752 Views

Thanks for the ideas, still a no go though. :(

50GB free on my system drive, and running as admin has same result.

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samontab
Valued Contributor II
752 Views

mmm. Strange.

- Try restarting the computer (maybe some process is using something).

- Execute the installer from the command line, maybe some error will be written to the console.

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Vidyasagar_MSC
Innovator
752 Views

Did you check application/System and other logs? If yes Pls run any windows updates and restart your machine.

Once done pls try to install once again

 

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Colleen_C_Intel
Employee
752 Views

Make sure you have the August update from Microsoft

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