Software Archive
Read-only legacy content
Announcements
Welcome to the Intel Community. If you get an answer you like, please mark it as an Accepted Solution to help others. Thank you!

Failed to install Windows 7 driver for RS200

Eric_L_5
Beginner
98 Views

When I installed Windows 7 driver (intel_rs_dcm_r200_2.1.27.2853)  the first time, RS200 firmware was updated and driver was installed, but when I tried to run Camera Explorer, I got "Not Connected".  I uninstalled driver and tried to reinstall driver but got "Intel RealSense firmware update failed, To install this program at a later time, run Setup Wizard again".

Three RS200 devices (Depth, Left-Right, RGB) showed under "Imaging Devices" in Device Manager without reinstall driver, but I could not run Camera Explorer or SDK samples. 

Thanks in advance for help.

 

 

 

 

 

 

0 Kudos
1 Reply
Gal_A_Intel
Employee
98 Views

Hi Eric L,

Our DCM is only supported in Windows 10.


Best Regards
Gal A
Intel Corporation

Reply