License not available, 2015 to 2016 upgrade cmplr, Err (-5,414)

[mguy44]

Hello,

I receive a mail with downloading links for upgrading Intel's products on our cluster (Fortran and C++ compilers, MKL, Intel's MPI). As we have 2015 versions installed, so it's an upgrade to 2016's versions.

I download the packages (Fortran, C++ compilers, ...)

I ask for a licence file in the right place. I put it on the cluster, give the absolute path during installation of the packages.

If I check the 2016's fortran compiler, I get an error message :
 

.../intel/compilers_and_libraries_2016.0.109/linux/bin/intel64/ifort --version

Error: A license for Comp-FL is not available (-5,414).


...

License file(s) used were (in this order):
    1.  Trusted Storage
**  2.  /opt/intel/licenses/[...]_USE_SERVER.lic
**  3.  /opt/intel/licenses/COM_L__CPPFOR_[...] /lic
**  4.  /opt/intel/licenses/USE_SERVER.lic
**  5.  /opt/intel/licenses/server.lic

...

The new licence file (COM_L__CPPFOR_...) is in this list, the serial number inside it corresponds to the upgrade's SN. So what's wrong with it ?

Thank you for your help.

Older versions of compilers are still working with their own licence file.

Regards,

   Guy.

[Hubert_H_Intel]

Guy,

In your /opt/intel/licenses paths there are 3 (conflicting?) license files.

On client machines there should be only 1 license file OR the environment variable INTEL_LICENSE_FILE pointing to the license server.

The USE_SERVER.lic license on the client machines shall be of format:
   SERVER <servername> ANY <port>
   USE_SERVER

The enviornment variable shall be:
   export INTEL_LICENSE_FILE=<port>@<servername>

Have you sourced the compiler environemnt prior to invokation of ifort?
   source <installdir>/compilers_and_libraries_2016.0.109/linux/bin/compilervars.sh intel64

If this doesn't help, please create a debug log as follows (after sourcing):
   export INTEL_LMD_DEBUG=1
   ifort -V &>LMD.log

and upload it to this forum thread.

Regards, Hubert.

[mguy44]

Hello Hubert,

Thank you for your answer.

I want to change the installdir to be on a shared FS instead on a private FS. So, this may interfere with the installation of the upgrade.

Next, I look at the env. var. INTEL_LICENSE_FILE and its value is not what you write :

/opt/intel/licenses:/.../users/<login>/intel/licenses:/Users/Shared/Library/Application Support/Intel/Licenses

The [...]_USE_SERVER.lic has the right format

I have sourced the file compilervars.sh . The problem still occurs.

As there are SN and other informations in the output, I'll send the output in a private message.

Regards,

   Guy.

[mguy44]

Hello Hubert,

Thank you for your help through private messages.

Now It works fine : I have changed the license file and force its re-reading.

Regards,

   Guy.