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Kirt_D_
Beginner
35 Views

Need to Re-regester Xeon Phi Under Different Account

I was told by one of Intel's support staff that I needed to make a post on these forums to help me regarding the following issue. 

"“I need to register the serial number of your Xeon Phi under a different account because, when I registered the serial number, I had a typo with the registered email address and due this error; now, I am having issues in order to reset the password or change the email account, since the serial number of the Xeon Phi is tied to the wrong email address account and I don't have access to the wrong email address. Please advice."

Let me know how I can contact the appropriate staff. Thank you. 

 

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1 Reply
Loc_N_Intel
Employee
35 Views

Hi Kirt,

I assume you registered your Intel Xeon Phi product at https://premier.intel.com . I believe at the end of that page, there is a link something like "Contact Support" where you can explain your problem and get help. Thank you.

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