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Not installed DCM V1.3

Aleksei_A_
Beginner
819 Views

During installation error occurs.

Version DCM https://software.intel.com/sites/default/files/managed/48/69/realsense-sdk-release-notes-DCM-1_3_v2.pdf

Error code - 1612  The installation source for this product is not available

System:

Windows 10

Processor I5 4670K

Ram 8 GB

Kamera F200

SDK R2 (not work, not installed virtual driver for 3D camera)

Help solve the problem.

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Colleen_C_Intel
Employee
819 Views

That errorcode looks like a Microsoft .msi error. The download might be corrupt (due to download) or for some reason is having trouble with your mis registration database. Did you uninstall the previous DCM from the Uninstall a Program list?

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Aleksei_A_
Beginner
819 Views

Yes. I uninstall the previous DCM from the Uninstall a Program list.

During the removal of the program was the crash (blue screen of death)

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Colleen_C_Intel
Employee
819 Views

A crash could have corrupted your MSI database. You'll need to fix that. Microsoft has tools to repair that database - you might look at https://support.microsoft.com/en-us/kb/971187 .

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