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Glen_F_1
Beginner
72 Views

Parallel Studio XE 17 Installation Failing

Installation of Parallel Studio XE 17 reports the dreaded "Package signature verification failed" message.

This link https://software.intel.com/en-us/forums/intel-software-development-products-download-registration-li... suggests sending screen shots of the certificates.

The computer I'm having the problem with is off the grid and getting the screen shots back to civilization would be difficult.  The software did install correctly on my internet enabled computer, which means the download was successful.  It also install correctly on another off grid computer which means the DVD is correct.

So I've attached screen shots from the successful internet enabled computer, marked them with what I'm seeing on the failed off grid computer.

All these systems are running Windows 7 Enterprise Edition.

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2 Replies
Hubert_H_Intel
Employee
72 Views

Glen,

Thanks for your report. I'm investigating and let you know the answer soon.

Regards, Hubert.

Hubert_H_Intel
Employee
72 Views

Hi Glen,

I have a private message for you which should help to solve the certifactes issues.

Regards, Hubert.

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