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Still trying... Error

Bruno_N_2
Beginner
847 Views

Hello,

My XDK don't connect. I have this message every time:

Attempt to contact authentication server is taking a long time. You can wait, or check your network connection and try again.

Please I need help.

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7 Replies
John_H_Intel2
Employee
847 Views

Is this on login? Build? Test upload?

Can you attach a screenshot?

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Bruno_N_2
Beginner
847 Views

On the Build

Captura de Tela 2015-11-05 às 1.18.07 PM.png

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PaulF_IntelCorp
Employee
847 Views

Bruno, are you able to log into app center with your account using a browser? see this faq for instructions https://software.intel.com/en-us/xdk/faqs/general#apps-in-development

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Bruno_N_2
Beginner
847 Views

Yes!

Captura de Tela 2015-11-05 às 1.46.45 PM_0.png

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PaulF_IntelCorp
Employee
847 Views

Does your network use a proxy server?

I'm assuming you've already tried things like restarting the XDK and restarting your computer? Also, have you tried connecting from a different network? For example, does it work from home but not from your work network?

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Bruno_N_2
Beginner
847 Views

My control center is clean.

Captura de Tela 2015-11-05 às 1.51.27 PM_0.png

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Bruno_N_2
Beginner
847 Views

A lot of Thanks!!!!!  My proxy is off now and the xdk working! 

 

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