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Windows App crashes after installed by Store and clicked to run

Fernando_O_
Beginner
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Please,

I published a Windows App, but after installed it by Store I clicked to run and the application just closed it.

Does anybody know about this, or got same problem?

Could anyone help me to fix this problem?

 

Thank you!

 

 

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Anusha_M_Intel1
Employee
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Fernando,

Was your app tested prior to publishing to store and it was working fine (by side-loading)? Is the app crash a new issue caused by installing from store?

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PaulF_IntelCorp
Employee
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Fernando -- validating in the Emulate tab is not sufficient, you must test on a real device. See > https://software.intel.com/en-us/xdk/docs/intel-xdk-dev-emulator-limitations

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Amrita_C_Intel
Employee
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As Paul recommended you should test the app on any device rather than just emulating. How about the other platforms? Is it running on android and ios?

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