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Fernando_O_
Beginner
43 Views

Windows App crashes after installed by Store and clicked to run

 

Please,

I published a Windows App, but after installed it by Store I clicked to run and the application just closed it.

Does anybody know about this, or got same problem?

Could anyone help me to fix this problem?

 

Thank you!

 

 

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3 Replies
Anusha_M_Intel1
Employee
43 Views

Fernando,

Was your app tested prior to publishing to store and it was working fine (by side-loading)? Is the app crash a new issue caused by installing from store?

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PaulF_IntelCorp
Employee
43 Views

Fernando -- validating in the Emulate tab is not sufficient, you must test on a real device. See > https://software.intel.com/en-us/xdk/docs/intel-xdk-dev-emulator-limitations

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Amrita_C_Intel
Employee
43 Views

As Paul recommended you should test the app on any device rather than just emulating. How about the other platforms? Is it running on android and ios?

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