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error with libiomp5md.dll

Russ_A_
Beginner
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When running my Dell laptop's Webcam Central I get a DOS error screen as shown below in the attached screenshot.  It says to change an environment variable "kmp duplicate lib ok=true".  Not sure where to find this or how to change it.

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TimP
Honored Contributor III
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Such a message usually indicates that you have an application built with Intel C++ or Fortran or performance libraries, where you have linked both the ancient libguide and a more recent OpenMP library.  It would be surprising if the Dell webcam software would cause this by itself.

The advice refers to issuing the command "set kmp_duplicate_lib_ok=true" in a DOS prompt window before running an application in that window (or including it in a .bat file which produces that condition).

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Russ_A_
Beginner
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I finally called Dell and over a period of two long phone calls over a couple of days they put the fix on it.  The final fix was they deleted a few .dll files.  Reinstalled the updated camera sortware among many other things that did not help.  Got it fixed though even though it cost me $125.

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SergeyKostrov
Valued Contributor II
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My question is if you tried to set that environment variable? Actually, it is always done in 'Advanced System Properties' dialog available in properties of 'My Computer'.
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Russ_A_
Beginner
1,238 Views

Sergey,

I did not try to set that variable because I did not know where to locate it.  Thanks for the info and I would have tried it prior to calling Dell if I knew where to locate it..  I did check it as you suggested and now it is set as TRUE.

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