Below is a response from our FlexLm expert.
"It seems that this customer is trying to use a new function which is introduced after flexnet 11.6.1 by flexera. This new function is needed if the license file uses host id like "VMW_EHER=....", "VMW_UUID=..." etc. I don't think flexnet 11.6.1 recognize it. However, I did see the customer's license file so this is my guess.
Can you please tell me the SN of that this customer then I can check the license file?
We can suggest the customer to use ordinary host id (the string output by lmhostid) and treat the virtual machine as an ordinary physical machine, so that lmbind is not needed."
So, Can you please tell me the SN so that we can check the license file?