why AcquireFrame failed?

[Xin_X_2]

hi,guys. i am new to Intel Real Sense Camera. So i made some very simple programs. Here is the most weird things.

just like the SDK code showed 

// This function blocks until a color sample is ready

   if (sm.AcquireFrame(true).IsError()) break; 

my weird thing is that, sometimes (almost every time), i find that sm.acquireframe can not get the frame.

but, the problems is that, sometimes, just after 10 seconds, acquireframe failed to get the frame, sometimes, it was just one or two seconds.

I do not know how to deal with it?

Can anybody help me?

yes, when i run the sample code, sometimes, the sample did not run successfully, but i am not sure the reasons.

here is some info about hardware:

F200 camera

windows 10 laptop with usb3

using C# language in VS 2015

Thank you

[PKusm · Accepted solution]

Have you ever tried using it on another machine? I was having the same problem when I used my notebook, but then I moved to my PC and the problem was solved. Since all hardware requirements have been met, I guess it is due to my notebook's USB3 port which is lack of voltage.