the SAS RAID solution on my PC:
Intel (R) c600 series chipset SAS RAID (SATA mode): version 18.104.22.1680, Date: February 17, 2017
My system reports the solution as up to date; as far as I know this series is not compatible with WIN 10 (64 bit), although I did not have any problems updating my system to WIN 1803 in spring.
What do you recommend? Does intel provide a solution?
thanks for contacting me again. Your further assistance would be of great value. I'm going to follow your advice and contact Fujitsu; I haven't found anything that sounds reasonable on their homepage so far; Fuji Desk Update Tool as well as your intel DSA both tell me that there are no new drivers available and that my system is up to date 😢
Please keep me informed if you can offer a good piece of advice for a desperate user.
All the best for 2019!
Thank you for contacting me again,
following your advice, I've contacted OEM Fujitsu; the only two things they could offer were:
>installing a set of drivers, dating back to 2016 - it did not work.
>installing the OS again and then trying to install 1809-Update (not being sure if it would work)
I am afraid, they're no longer interested in supporting a five-year-old system; they'd rather sell something new.
Who should I blame? Fujitsu or Microsoft? Both?
At present I'm afraid you cannot be of any further help - but if intel has got any solution concerning my C600 series chipset drivers, any new drivers, any workaround - please let me know at once.
I'm conviced that any further MS-WIN 10-updates won't work, as long as I've not installed the 1809-update 😉
Thank you for your support; maybe you can provide any help in the next few weeks.
Hello Josh B..
thank you for your reply.
Here is the information concerning my system and my configuration:
> SSU logs
>The screenshot of the error.
Thank you for any help and best regards,
Hello Josh B.,
I'm not sure if my screenshot has disappeared or not 😉
I've attached it again.
I've contacted OEM Fujitsu; the only two things they could offer were:
>They asked me to install a set of drivers, dating back to 2016 - it did not work; same error: intel C600 series chipset ....... (see screenshot)
>installing the OS again and then trying to install 1809-Update (not being sure if it would work).
Hello Josh B,
as intel obviously no longer supports the c600 series chipset SAS RAID I'm afraid there is no chance for me to install the 1809 version of WIN 10.
As far as I know I won't be able to install any further versions like 2019 spring/ autumn.....versions.
I'm definitely not goingto reinstall the whole system, upgrading to 1809 and then reinstall about 100 apps, not knowing if the system then works (based on six-year-old hardware and the old c600 series chipsets etc.)
Does intel provide any workaround in my case? Do you know if Microsoft provides any solutions (or is at least working towards it)?
Otherwise you may close my case. Thank you for all your kind support. Maybe I'll buy a new workstation (definitely no Fujitsu!!)😀
Best regards, WKohl1