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patman
Beginner
1,086 Views

My forum posts are failing with "You can't add new topics, so select existing topics for your post".

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16 Replies
patman
Beginner
838 Views

I'm trying to post in "Rapid Storage Tecnology", and keep getting responses of "You can't add new topics, so select existing topics for your post".

 

I've tried six times now and it keeps failing, but I was able to post this question here :-(

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David_V_Intel
Employee
838 Views

Hello patman,

 

Thank you for posting on the Intel ® communities.

 

First, I would like to let you know that I am uncertain as to why you are having this error; however, I have moved this thread to the appropriate support topic. Now, I would like to know how I can assist you, what issue are you facing or what assistance do you require with Intel ® Rapid Storage Technology? 

 

Let me know so I can assist you.

 

 

David V

 

Intel Customer Support Technician

A Contingent Worker at Intel

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patman
Beginner
838 Views

My question is:

 

Does the ESRT2 (megasr) kernel driver version 18.02.2019.0304 support RHEL 7.7 and implicitly CentOS 7.7?

 

And what ESRT2 megasr kernel driver version supports RHEL 8 and CentOS 8?

 

Thanks ...

 

-- Patrick

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David_V_Intel
Employee
838 Views

Hello patman,

 

Thank you for your response.

 

To confirm and provide you the most accurate response, can you please provide me with the model of Intel product you have? I believe you have a server correct? If so, please provide me with the model.

 

 

David V

 

Intel Customer Support Technician

A Contingent Worker at Intel

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patman
Beginner
838 Views

We have three models that use Intel motherboards and CPUs that use the megasr driver and ESRT2:

 

Motherboard CPU

S2600WT2R 2 Intel(R) Xeon(R) CPU E5-2630 v4 @ 2.20GHz

S2600WTT 2 Intel(R) Xeon(R) CPU E5-2680 v4 @ 2.40GHz

S2600WTTR 2 Intel(R) Xeon(R) CPU E5-2697 v4 @ 2.30GHz

 

-- Patrick

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SergioS_Intel
Moderator
838 Views

Hello patman,

 

Currently, the ESRT2 (megasr) kernel driver version 18.02.2019.0304 does not support for RHEL 7.7, 7.7 or RHEL 8 and CentOS 8.

 

You can confirm this information here:

 

https://downloadmirror.intel.com/27132/eng/ESRT2_Linux_DRV_v18.01.2017.0105_Readme.txt

 

It currently only supports Red Hat Linux* and SUSE Linux* only.

 

Best regards,

Sergio S.

Intel Customer Support Technician

A Contingent Worker at Intel

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios

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patman
Beginner
838 Views

We're trying to move to 7.7 now.

 

When will you have a megasr driver that supports RHEL 7.7?

 

And when will you have one for RHEL 8?

 

Thanks ...

 

-- Patrick

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SergioS_Intel
Moderator
838 Views

Hello patman,

 

I am going to check with our upper-level support and get back to you as soon as possible.

 

Best regards,

Sergio S.

Intel Customer Support Technician

A Contingent Worker at Intel

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios

 

 

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SergioS_Intel
Moderator
838 Views

Hello patman,

 

We are still working on your question with our upper- level support.

 

Best regards,

Sergio S.

Intel Customer Support Technician

A Contingent Worker at Intel

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios

 

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SergioS_Intel
Moderator
838 Views

Hello patman,

 

RHEL 8 validation is not completed yet, but this should happen in 2020. Our recommendation in the meantime is to use a tested distribution version.

 

RHEL does have compatibility and stress testing; however, CentOS does not as it is basic installation only.

Best regards,

Sergio S.

Intel Customer Support Technician

A Contingent Worker at Intel

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios

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patman
Beginner
838 Views

Sergio -

 

Thanks :)

 

And what about 7.7?

 

-- Patrick

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SergioS_Intel
Moderator
838 Views

Hello patman,

 

Currently, we have not made any testing for RHEL 7.7. Any new update will be posted on our support site.

 

Best regards,

Sergio S.

Intel Customer Support Technician

A Contingent Worker at Intel

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios

 

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SergioS_Intel
Moderator
838 Views

Hello patman,

 

We are following your question and would like to know if you need more help.

 

Best regards,

Sergio S.

Intel Customer Support Technician

A Contingent Worker at Intel

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios

 

 

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SergioS_Intel
Moderator
838 Views

Hello patman,

 

Please let us know if you need further assistance or if we can close this thread

 

Best regards,

Sergio S.

Intel Customer Support Technician

A Contingent Worker at Intel

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios

 

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patman
Beginner
838 Views

Good for now, go ahead and close this.

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SergioS_Intel
Moderator
838 Views

Hello patman,

 

You are welcome, I will close this thread as per your request.

 

Best regards,

Sergio S.

Intel Customer Support Technician

A Contingent Worker at Intel

 

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