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SDASG1
Beginner
2,604 Views

RAID 10 Initialize and Poor Windows Performance

Hi,

We have few HP Z440 workstations with RAID 1+0 configuration. We have 32GB RAM, 4 x 3TB SATA HDD, Intel Xeon CPU E5-1603 v3 @ 2.80GHz and Intel C600+/C220+ series chipset SATA RAID Controller. We are using Intel Rapid Storage Technology tool to configure RAID volume. We have one volume and the volume should be 5.3TB in size.

The problem is after installation of Windows OS and our application, the computer becomes very slow and this is occurring very often. If I check the RAID status, it shows "Initialize" in Rapid Intel Storage Technology console.

Can we get the reason why RAID moves to "Initialize" automatically. And is there anyway we can stop or optimize this activity. We have observed that when RAID status is "Normal", the computer runs fast.

Can anybody tell me the reason and how can we improve the RAID performance or stop or configure the Initialization?

Any help would be appreciated.

Thanks & Regards,

Sourav

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8 Replies
idata
Community Manager
446 Views

Hello SOURAV_GUPTA,

Thank you for joining the Chipsets community.

I am sorry to hear you are having issues with this matter.

The "Initialize" state could indicate physical damage with the hard driver itself or the cable. The computer becomes slow because each time it's initiated the RAID structure is re-building.

Could you please let us know your Windows version and the Intel® RST version installed?

Have noticed a strange behavior with the disk? Do they disappear and then re-appeared?

Does the issue happen when you are doing something in specific in the computer?

Regards,

Amy C.

SDASG1
Beginner
446 Views

Hi Amy,

Thank you for your response.

We are using Windows 7 OS and we have installed RSTe_f6_iaStorA_win7_64 in the OS.

We have not noticed any strange behaviour with the disk. They do not disappear or re-appeared.

Computer takes long time to boot (approximately 4 Mins 30 Seconds) during RAID "Initialize" status. We do not perform any specific action in the computer. Normal operation for example opening any window or copy\paste any small\big files takes unusually long time to complete.

Now RAID is Initialized, it took 9 Hours to complete. I opened the RST Tool & saw that Parity errors:0, Blocks with media errors:0, Computer is relatively faster, but we want to know why RAID automatically moves to "Initialize" status and how can we get some logs to check or troubleshoot or get the root cause of the issue?

One more information, Write-back cache:Disabled, should we Enable it? Does it have any improvement in the performance or does it have any impact?

Thanks & Regards,

Sourav

idata
Community Manager
446 Views

Sourav, thank you for this information.

In order to address this matter in the most accurate way I would like to request your system report for Intel® Rapid Storage Technology, please follow the instructions here to get this report: https://www.intel.com/content/www/us/en/support/technologies/000006351.html System Reports for Intel® Rapid Storage Technology. Once done, attach the file.

To attach a file, you must click "Use Advanced Editor" in the top right corner of the response box, then the "attach" option will appear in the bottom right corner of the response box.

Regards,

Amy C.

idata
Community Manager
446 Views

Sourav,

If you need further assistance let us know.

Regards,

Amy C.

SDASG1
Beginner
446 Views

Hi Amy,

Sorry for my delayed response.

Please find the System Report from my computer.

Thanks,

Sourav

idata
Community Manager
445 Views

Sourav, thank you for the file.

I noticed that you have installed the Intel® Rapid Storage Technology enterprise version, so I will move your thread to the community, this is the right support channel for this app.

Regards,

Amy C.

JEphr1
Beginner
445 Views

Hi Amy,

Thank you for your response.

We are using Windows server 2016 r2 64.

We have not noticed any strange behaviour with the disk. They do not disappear or re-appeared.

Computer takes long time to boot (approximately 4 Mins 30 Seconds) during RAID "Initialize" status. We do not perform any specific action in the computer. Normal operation for example opening any window or copy\paste any small\big files takes unusually long time to complete.

Now RAID is Initialized, it took 9 Hours to complete. I opened the RST Tool & saw that Parity errors:0, Blocks with media errors:0, Computer is relatively faster, but we want to know why RAID automatically moves to "Initialize" status and how can we get some logs to check or troubleshoot or get the root cause of the issue?

One more information, Write-back cache:Disabled, should we Enable it? Does it have any improvement in the performance or does it have any impact?

 

system report attached..

Thanks & Regards,

Jobin Ephraim

SDASG1
Beginner
445 Views

Hi Team,

Can someone please reply to this thread?

Thanks & Regards,

Sourav

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