RST VMD Controller A77F problem

[alexistrak]

Recientemente formateé mi PC y al recuperar Windows, veo este error y ni siquiera sé qué es ni cómo solucionarlo. ¿Alguien puede decirme cómo solucionar este problema?

[AlfredoS_Intel]

Hi alexistrak,

Tenga en cuenta que solo puedo ayudarlo en inglés. He utilizado una herramienta de traducción web para traducir esta respuesta, por lo tanto, puede haber alguna traducción inexacta.

Thank you for posting in Intel Communities.

We can provide you suggestions on how to resolve the issue that you are experiencing. To provide you viable recommendations, please provide the following:

1. It would really help us if we can get more information about your system. Please download and run our Intel® System Support Utility from this page. To run it, please press "Scan". After the scan is finished, click next and there will be a save button, giving you an option to save the logs to a text file, please do so and attach the file on your reply. You can refer to How to get the Intel® System Support Utility Logs on Windows* for instructions.

2. Do you have RAID set up?

3. Did you install Intel RST application on the machine?

We will wait for your reply.

Best Regards,

Alfred S

Intel Customer Support Technician

[AlfredoS_Intel]

Hi Alexistrak,

I wanted to check if you had the chance to read the questions that we posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best Regards,

Alfred S

Intel Customer Support Technician

[Alonso-Krun]

Hola AlfredoS_Intel, 

Me está pasando algo parecido, a la hora de intentar dar un nuevo formato, los HDD no me aparecen reconocibles al sistema. 

Ya hice el test con la herramienta que le proporcionaste a Alexistrak. 

Acá lo adjunto, quedo atento.