SSD write protection cannot be deleted

[PetStr]

Hello,

My Porsche Design book one notebook has an Intel hard drive installed. The SSD is in poor condition. It has two partitions (system, data).
I can still read both partitions and was able to back up the most recent data.
I want to securely delete the business data. However, the drive is write-protected, so I can neither delete files nor change partitions. Disk management and all common partition software programs did not provide a solution. As a result, Windows could not be reinstalled either.
An error message is: CRC error.

I have not found any way to reset the SSD to factory settings in the BIOS.

ChrystalDiskInfo outputs the following:

----------------------------------------------------------------------------
CrystalDiskInfo 9.1.1 (C) 2008-2023 hiyohiyo
Crystal Dew World: https://crystalmark.info/
----------------------------------------------------------------------------
OS : Windows 11 Professional [10.0 Build 22631] (x64)
Date : 2024/09/13 17:35:27
-- Controller Map ----------------------------------------------------------
+ Standard NVM Express Controller [SCSI]
- INTEL SSDPEKKW512G7
- Microsoft Storage Spaces Controller [SCSI]
-- Disk List ---------------------------------------------------------------
(01) INTEL SSDPEKKW512G7 : 512.1 GB [0/0/0, sq] - nv -------------------------------------------------------------------------------- (01) INTEL SSDPEKKW512G7 -------------------------------------------------------------------------------- Model : INTEL SSDPEKKW512G7 Firmware : PSF109C Serial Number : BTPY72130UK2512F Disk Size : 512.1 GB Interface : NVM Express Standard : NVM Express 1.2 Transfer Mode: PCIe 3.0 x4 | PCIe 3.0 x4 Power On Hours : 854 hours Power On Count : 1601 times Host Reads : 15175 GB Host Writes : 5635 GB Temperature : 21 C (69 F) Health Status : Poor (99%) Features : S.M.A.R.T., TRIM, VolatileWriteCache Drive Letter : M: -- 

-- S.M.A.R.T. --------------------------------------------------------------
ID RawValues(6) Attribute Name
01 000000000009 Critical Warning
02 000000000126 Composite Temperature
03 000000000000 Available Spare
04 00000000000A Available Spare Threshold
05 000000000001 Percentage Used
06 000001E5A03E Data Units Read
07 000000B45482 Data Units Written
08 000010618F77 Host Read Commands
09 000007B9511C Host Write Commands
0A 00000000082E Controller Busy Time
0B 000000000641 Power Cycles
0C 000000000355 Power On Hours
0D 00000000043D Unsafe Shutdowns
0E 0000003316F0 Media and Data Integrity Errors
0F 0000003316F0 Number of Error Information Log Entries

ID No. 1 and ID No. 3 are marked in red

I haven't found a solution to this in a Windows forum and am now hoping that the Intel experts can answer the following question:
Is there a way to remove the write protection from a defective but still accessible Intel SSD in order to securely delete the data?

I am very grateful for any help.

Peter

[n_scott_pearson]

Since it's an obvious goner anyways, I should just destroy it. There are three large flash ICs as well as the SMI controller. Simply drive a nail through each of these 4 ICs and then you'll be good to recycle it.

Just saying,

...S

[PetStr]

Die Hammer-Methode ist mir geläufig und ich habe damit schon eine Menge Festplatten ins Jenseits befördert.

Diese Lösung setzt aber voraus, dass ich das Notebook öffne. Dazu fehlt mir die Fähigkeit, ich würde es komplett zerstören. Aktuell betreibe ich es mit einem Win11-USB-Stick und kann es so weiter nutzen.

Nur die Daten hätte ich gerne gelöscht.

[n_scott_pearson]

You don't want to open the notebook? I thought your goal was to replace this drive with another so you can continue to use this laptop. Removing the back of the laptop is a simple task, as is the removal/replacement of M.2 SSDs. If you are afraid to take on a task such as this, a local computer shop would do it for a pittance if getting the sale of the replacement SSD. If you are worried about your warranty, well, you are long, long past that being a concern.

...S

[PetStr]

Entschuldigung, dass ich Sachverhalt nicht deutlicher beschrieben habe:

Das Porsche Design book one ist ein convertibles Notebook, die SSD sitzt folglich hinter dem Display. Es ist nichts zu schrauben, das Display müsste vermutlich mit Heißluft gelöst werden. Für dieses Notebook habe ich keine Anleitung gefunden und traue es mir ohne dem nicht zu. Das Notebook könnte ich erst in eine Werkstatt geben, wenn die gespeicherten Daten sicher gelöscht sind.  

Das ist mein Problem und ich hatte auf eine Lösung gehofft, mit der ich den Schreibschutz aufheben kann.

[Azeem_Intel · Accepted solution]

Hi PetStr,

Thank you for contacting Intel.

Based on the information you provided about the SSD (Intel SSDPEKKW512G7), we have identified it as an Intel® Solid State Drive from the 600p Series.

Intel®’s NAND Solid State Drive business was acquired by SK Hynix in November of 2020 and is now Solidigm™. Starting on October 1, 2022, all Technical and Warranty Support for NAND SSD products is provided directly by Solidigm™. Your existing open cases will be closed by Intel Customer Support and transitioned to Solidigm Support to re-open.

For any questions – you may contact Solidigm Support directly at www.solidigm.com

Regards,

Azeem

[PetStr]

Herzlichen Dank für die Information, ich werde dort nach einer Lösung fragen.