StorageFirmware Upgrade using powershell not working

[yh_yong]

I have a dell laptop equip with eMMC as storage device.

I tried to perform StorageFirmware through powershell and develop a tool using DeviceIOControl (

IOCTL_STORAGE_FIRMWARE_DOWLOAD, IOCTL_SFFDISK_DEVICE_COMMAND) and the result as fail

Do Intel sd host controller support storage firmware upgrade?

Much appreciated for any assist.

Laptop : Dell latitude 3140

Processor : Intel N100

Storage : eMMC

Host Adapter : Intel SD Host Adapter 

Driver Version : 10.0.22621.3672

[RandyT_Intel]

Hello yh_yong,

Intel SD Host Controller, this controller manages SD cards and similar storage devices. However, its support for firmware upgrades on eMMC devices can be limited. Intel SD host controllers typically do not support firmware upgrades for eMMC devices directly.

You might need to use a different approach or tool specifically designed for eMMC firmware updates. Check with your laptop manufacturer (Dell) for any recommended tools or firmware update procedures.

Reach out to Dell support for guidance on updating the firmware of your eMMC storage device. They might have specific tools or procedures for this task.

Randy T. 

Intel Customer Support Technician 

[yh_yong]

Hi @RandyT_Intel ,

According Microsoft documentation, developers are able to send storage cmd (cmd defined in eMMC Spec) by using this control code IOCTL_SFFDISK_DEVICE_COMMAND.

Do Intel SD Host Controller support this control code ?

If yes, are all the storage cmd support ?

Appreciate your support.

[RandyT_Intel]

Hello yh_yong,

I apologize for the delayed response. I wanted to ensure I provided you with accurate information and have been coordinating with our team.

Based on the data I have gathered; Intel SD Host Controllers do support the IOCTL_SFFDISK_DEVICE_COMMAND control code. However, not all storage commands defined in the eMMC Spec may be supported. For a detailed list of supported commands, please refer to the specific controller specifications.

I will get back to you once I have a more thorough analysis from our team or any concrete information related to your inquiry. Your patience is greatly appreciated.

Randy T

Intel Customer Support Technician

[yh_yong]

Hi @RandyT_Intel ,

First of all, thanks your support help to clarify issue we facing. 

I tried to find the controller specification but unable to locate it. Can you please provide the link where i can find it.

While awaiting your reply, I surveyed intel have released an eMMC Firmware Update execution file for intel NUC6CAYS.

May i know the host adapter equiped in intel NUC6CAYS same as my dell laptop ? If two device using same host adapter, why my dell laptop unable to perform firmware update.

Best Regards,

yh_yong.

[RandyT_Intel]

Hello yh_yong,

After thoroughly reviewing the situation, our engineers have determined that the best course of action is to seek support directly from Dell. Since this is a Dell laptop, there may be specific steps and instructions that their support team can provide to address and resolve your issue effectively.

We recommend contacting Dell Support through their official support channels. Here are some steps you can follow:

• Visit the Dell Support website: Support | Dell
• Enter your laptop's service tag or model number to get tailored support.
• Follow the provided instructions or reach out to their support team for assistance.

Dell’s team is well-equipped to handle issues related to their hardware and will be able to provide you with the most accurate and efficient support.

Randy T. 

Intel Customer Support Technician