VROC Driver for Windows Server 2019 Std.

[MJess1]

Hello,

I'm, using the Supermicro X11DPH-T with two Silver 4108 and two

INTEL 7600p NVMe SSD as a VROC device.

With Server 2016​ Std. it runs very fine. But now I must update the System to Server 2019 Std., but there is still no driver available until today.

The driver Intel_RSTe_VROC_Win_5.5.0.2015_2019.03.13 doesn't work.

The Windows setup loops for hours while trying to install the driver.

The BIOS is updated to the newest.

Thanks for help!

Manfred

[Santiago_A_Intel · Accepted solution]

Hi MJess1,

Thank you for your contact to Intel® SSD Support Group with your request for support on Intel® Virtual RAID on CPU (Intel® VROC) and Intel® Rapid Storage Technology enterprise (Intel® RSTe) Driver for Windows Server 2019*.

We are very sorry to hear the Intel provided driver has not worked on your system.

We have found your Original Equipment Manufacturer (OEM) Supermicro* has released a driver that can be downloaded from the following Link: https://www.supermicro.com/wftp/driver/VROC/

For your case at this moment, our recommendation is to confirm directly with your OEM Supermicro* for additional support on your VROC driver installation.

We hope you find this information useful. If there is anything else we can help you with, please let us know.

Have a nice day.

Best regards,

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

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[MJess1]

Hi Santiago,

oops, I’ve searched for a driver on Supermicro’s website,

but there wasn’t any.

So this is an example for a bad maintained driver website.

And there isn't a driver on the related driver DVD too.

Ok, now I've tried it out and it works.

But could there be a bug in the setup?

The install routine loops again and after 30 minutes I press ESC and then a wonder happens:

The RAID is available!

All previously defined partitions are visible.

Maybe this technology isn't fully developed and

supported and so I will setup the production system with a regular RAID add-on-card.

Many thanks and

kind regards

Manfred

[Santiago_A_Intel]

Hi MJess1,

Thank you for your reply to Intel® SSD Support Group.

We just wanted to emphasize Intel® Virtual RAID on CPU (Intel® VROC) is a fully developed technology and as an OEM product, Intel® provides generic versions of hardware, software and drivers to manufacturers. Your OEM is responsible for altered features, customization incorporated, or other changes made.

With all information available, since this is a Driver issue, it’s a good idea to contact Supermicro* for your need of using Intel® VROC instead of a RAID add-on-card on your production setup, our recommendation is to confirm directly with your OEM Supermicro* for additional support on this particular issue and compatible hardware.

Please let us know if there is anything else we can help you with.

Have a nice day.

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

[Santiago_A_Intel]

Hi MJess1,

Greetings from Intel® SSD Support Group.

This is a friendly reminder, you case remains open, awaiting for your kind reply.

If there is anything else we can help you with, please let us know.

Have a nice day.

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

[MJess1]

​Hi Santiago,

for now we will use a RAID Controller with SAS 12 G SSD's in our production Systems.

The test system shall run a while until there is an adequate supply with drivers.

Thanks for support!

Kind regards

Manfred

[Santiago_A_Intel]

Hi MJess1,

Thank you for your reply to Intel® SSD Support Group.

According with the information provided on your kind reply; please be informed, this case is being closed.

We hope you can be able to work in the near future with our Intel® VROC in all of your systems.

Please feel free to get back to Intel® communities, whenever you might feel necessary.

Have a nice day.

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation