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MJess1
Beginner
2,143 Views

VROC Driver for Windows Server 2019 Std.

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Hello,

I'm, using the Supermicro X11DPH-T with two Silver 4108 and two

INTEL 7600p NVMe SSD as a VROC device.

With Server 2016​ Std. it runs very fine. But now I must update the System to Server 2019 Std., but there is still no driver available until today.

The driver Intel_RSTe_VROC_Win_5.5.0.2015_2019.03.13 doesn't work.

The Windows setup loops for hours while trying to install the driver.

The BIOS is updated to the newest.

Thanks for help!

Manfred

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1 Solution
Santiago_A_Intel
Employee
1,440 Views

Hi MJess1,

 

Thank you for your contact to Intel® SSD Support Group with your request for support on Intel® Virtual RAID on CPU (Intel® VROC) and Intel® Rapid Storage Technology enterprise (Intel® RSTe) Driver for Windows Server 2019*.

 

We are very sorry to hear the Intel provided driver has not worked on your system.

 

We have found your Original Equipment Manufacturer (OEM) Supermicro* has released a driver that can be downloaded from the following Link: https://www.supermicro.com/wftp/driver/VROC/

 

For your case at this moment, our recommendation is to confirm directly with your OEM Supermicro* for additional support on your VROC driver installation.

 

We hope you find this information useful. If there is anything else we can help you with, please let us know.

 

Have a nice day.

 

Best regards,

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

 

Third Party Content: Web Sites and Materials may contain user or third party submitted content; such content is not reviewed, approved or endorsed by Intel and is provided solely as a convenience to our customers and users. Under no circumstances will Intel be liable in any way for any third party submitted or provided content, including, but not limited to, any errors or omissions, or damages of any kind. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE MATERIALS IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. By your use you agree that you must evaluate, and bear all risks associated with, the use of any third party content, including any reliance on the accuracy, completeness, or usefulness of such content. All postings and use of the Web Sites or Material are subject to these Terms of Use and any other program and site specific terms.

 

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6 Replies
Santiago_A_Intel
Employee
1,441 Views

Hi MJess1,

 

Thank you for your contact to Intel® SSD Support Group with your request for support on Intel® Virtual RAID on CPU (Intel® VROC) and Intel® Rapid Storage Technology enterprise (Intel® RSTe) Driver for Windows Server 2019*.

 

We are very sorry to hear the Intel provided driver has not worked on your system.

 

We have found your Original Equipment Manufacturer (OEM) Supermicro* has released a driver that can be downloaded from the following Link: https://www.supermicro.com/wftp/driver/VROC/

 

For your case at this moment, our recommendation is to confirm directly with your OEM Supermicro* for additional support on your VROC driver installation.

 

We hope you find this information useful. If there is anything else we can help you with, please let us know.

 

Have a nice day.

 

Best regards,

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

 

Third Party Content: Web Sites and Materials may contain user or third party submitted content; such content is not reviewed, approved or endorsed by Intel and is provided solely as a convenience to our customers and users. Under no circumstances will Intel be liable in any way for any third party submitted or provided content, including, but not limited to, any errors or omissions, or damages of any kind. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE MATERIALS IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. By your use you agree that you must evaluate, and bear all risks associated with, the use of any third party content, including any reliance on the accuracy, completeness, or usefulness of such content. All postings and use of the Web Sites or Material are subject to these Terms of Use and any other program and site specific terms.

 

View solution in original post

MJess1
Beginner
1,440 Views

 

Hi Santiago,

 

oops, I’ve searched for a driver on Supermicro’s website,

but there wasn’t any.

So this is an example for a bad maintained driver website.

And there isn't a driver on the related driver DVD too.

 

Ok, now I've tried it out and it works.

But could there be a bug in the setup?

The install routine loops again and after 30 minutes I press ESC and then a wonder happens:

The RAID is available!

All previously defined partitions are visible.

Maybe this technology isn't fully developed and

supported and so I will setup the production system with a regular RAID add-on-card.

 

 

Many thanks and

kind regards

 

Manfred

Santiago_A_Intel
Employee
1,440 Views

Hi MJess1,

 

Thank you for your reply to Intel® SSD Support Group.

 

We just wanted to emphasize Intel® Virtual RAID on CPU (Intel® VROC) is a fully developed technology and as an OEM product, Intel® provides generic versions of hardware, software and drivers to manufacturers. Your OEM is responsible for altered features, customization incorporated, or other changes made.

 

With all information available, since this is a Driver issue, it’s a good idea to contact Supermicro* for your need of using Intel® VROC instead of a RAID add-on-card on your production setup, our recommendation is to confirm directly with your OEM Supermicro* for additional support on this particular issue and compatible hardware.

 

Please let us know if there is anything else we can help you with.

 

Have a nice day.

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

 

Santiago_A_Intel
Employee
1,440 Views

Hi MJess1,

 

Greetings from Intel® SSD Support Group.

 

This is a friendly reminder, you case remains open, awaiting for your kind reply.

 

If there is anything else we can help you with, please let us know.

 

Have a nice day.

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

 

MJess1
Beginner
1,440 Views

​Hi Santiago,

 

for now we will use a RAID Controller with SAS 12 G SSD's in our production Systems.

The test system shall run a while until there is an adequate supply with drivers.

 

Thanks for support!

 

Kind regards

 

Manfred

 

Santiago_A_Intel
Employee
1,440 Views

Hi MJess1,

 

Thank you for your reply to Intel® SSD Support Group.

 

According with the information provided on your kind reply; please be informed, this case is being closed.

 

We hope you can be able to work in the near future with our Intel® VROC in all of your systems.

 

Please feel free to get back to Intel® communities, whenever you might feel necessary.

 

Have a nice day.

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

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