Thank you for joining the Intel® Community.
I have moved your thread to the Solid State Drives Community for more assistance on this matter.
As per our translator tool, we understand that you can not update the firmware of your Intel® SSD 600p Series.
In order to better understand your situation, could you please confirm the following information:
-What is the current firmware version you have?
-What is the operating system you are running?
We'll be waiting for your response.
Could you please download the https://downloadcenter.intel.com/download/27130/Intel-Solid-State-Drive-Toolbox Intel® Solid-State Drive Toolbox and click on upgrade firmware?
If it does not work, please try the other tool, the https://downloadcenter.intel.com/download/26491/Intel-SSD-Firmware-Update-Tool?product=80097 Intel® SSD Firmware Update Tool.
Please let us know if it works. In case it does not work, please try a later version of the Intel® Solid State Drive Toolbox.
We would like to know if you read our previous post and if you have any other questions. We'll be waiting for your response.
Hi Hans_Egg_d ,
As per our translator tool, the partitions do not affect firmware updates.
Could you please elaborate more about Windows(R) 10 do not know how to use?
As per our translator tool, thanks for the feedback. We will provide this to our additional resources.
If you have further questions then feel free to contact us again.
Thanks for the reply.
Since your system can only boot on UEFI mode, we recommend you to use another system in order to update the firmware of your SSD because the https://downloadcenter.intel.com/download/26491/Intel-SSD-Firmware-Update-Tool%3Fproduct%3D80097 Intel® SSD Firmware Update Tool requires booting the BIOS on legacy mode if you are not able to boot the tool on the UEFI mode.
We would like to know if you read our previous post. If you have any other questions, we'll be waiting for your response.
Hi, I don't know there is another tool to update my ssd firmware, I already tried ssd toolbox and firmware update tool, but it can't fix my problem. Can you give me another suggestion to fix my problem? My computer is notebook, and I can not take it out to other system to update firmware.
Thanks for the reply.
There is a newer version of the Intel® Solid State Drive Toolbox https://downloadcenter.intel.com/download/27460/Intel-Solid-State-Drive-Toolbox?v=t 3.5.0. We recommend you to try with that version and let us know if you have the same results. If so, please provide a screenshot of the Toolbox showing the SSD information(Firmware).
We look forward to hearing back from you.
Hi, I also have the same problem, the new version can't fix my problem. My computer is Acer swift 3 SF315-51g-512g,and ssd firmware version is PSF109C.
We recommend you to try to update the Firmware with the Intel® SSD Firmware Update Tool. Please follow the next steps:
1- Go to: https://downloadcenter.intel.com/download/25348
2- Download the issdfut_2.2.3.iso
3- Go to https://rufus.akeo.ie/ and download Rufus.
4- Connect an empty USB flash drive to the PC.
5- Open Rufus and change only the options "Device" and select your USB. Then go to ISO image, click on search and select the issdfut_2.2.3.iso you previously downloaded.
6- Go to your BIOS -> Boot -> Boot priority -> select the "USB" as primary.
7- Re-boot your PC. It should enter the firmware update tool for your SSD.
8- Update the firmware and then boot windows.
9- If it does not boot to the "USB" or it gives you an error, please go to BIOS and change the boot mode to "legacy only". Then try again.
Please try it and let us know the results.
NOTE: Any links provided for third party tools or sites are offered for your convenience and should not be viewed as an endorsement by Intel® of the content, products, or services offered there. We do not offer support for any third party tool mentioned here.
As per our translator tool, we would like to inform you that the tools are designed to work with the UEFI mode of your BIOS. With the Intel® SSD Firmware Update Tool we recommend as a workaround to change the BIOS mode on your system to "Legacy" because there are components of your system that may not allow you to update the Firmware when you are using the UEFI BIOS mode.
Hi, my computer bios doesn't allow me to change the mode to the the legacy, it only has the UEFI mode, so I can't use firmware update tool to fix the problem. I already tired it.
Thank you for the reply.
In this case, we recommend you to try to update the Firmware on another system since your computer does not allow you to change the BIOS to the "Legacy Mode".