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宝熊
Beginner
1,057 Views

我有个P3600启动掉盘

只要是重启 就不识别 掉盘 但是关机再开机 就认盘了 10次9次成功 失败的那次是我完全关闭了电源拔了电源插头 开机才不识别的

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idata
Community Manager
188 Views

Hello Xiong,

 

 

Thank you for your interest in the Intel® SSD DC P3600 Series.

 

 

As per our translation tool, I infer that you are experiencing issues related to the recognition of the SSD. Could you please confirm this?

 

 

In order to provide the adequate assistance, could you please provide the report generated by the Intel® System Support Utility for Windows* (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-).

 

 

Also, could you please share a screenshot that shows the output of the following Intel® SSD Data Center Tool (https://downloadcenter.intel.com/download/27497?v=t https://downloadcenter.intel.com/download/27497?v=t) command?

 

 

isdct show -intelssd

 

 

Note: open the command prompt as administrator.

 

 

According to the Intel® Solid State Drive Data Center Tool – Release Notes (https://downloadmirror.intel.com/27497/eng/Intel_SSD_Data_Center_Tool_3_0_10_Release_Notes_330715-02... https://downloadmirror.intel.com/27497/eng/Intel_SSD_Data_Center_Tool_3_0_10_Release_Notes_330715-02...), the latest firmware revision associated to your SSD is 8DV101H0, so make sure you have that one installed.

 

 

For more information regarding the firmware update process and the show command, please check the following document: Intel® Solid State Drive Data Center Tool – User Guide (https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/Intel_SSD_DCT_3_0_x_Use... https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/Intel_SSD_DCT_3_0_x_Use...).

 

 

I'll be waiting for your response.

 

 

Regards,

 

Andres V.