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MSven
Beginner
1,445 Views

520 SSD stopped working after about a month's good use.

Hello.

I have used a newly bought Intel SSD 520 180Gb for about a month without any problems. But then all of a sudden neither Windows or BIOS can find it and as long as the SSD is connected to my computer the startup time (for the computer) is increased significantly. When I unplug the SSD from the computer everything goes back to normal. I have tried the SSD on another computer and the same things happen there.

I already have another Intel SSD installed on my computer (my system hdd) which is working perfectly so I know that I have made all the necessary changes in order for SSDs to work on the computer. Same thing goes with drivers.

I cannot find anyone else who has the same issue. The only thing I can think of is that the SSD is broken?

Please help!

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2 Replies
Jose_H_Intel1
Employee
29 Views

Hello Garham,

Assuming you have ruled out the SATA cables then the issue might be the drive itself. You may contact your local Intel® Support team for further assistance.

http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

MSven
Beginner
29 Views

I have now been in contact with Intel Support team and they established that the SSD was probably broken so they sent me a new one. So this has now been solved!