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525 120gb freezes in NUC dc3217iYe

Hi,

I bought a nuc, and it was working fine for about a week. However now it has started freezing up if I leave it alone for a while. The last thing I see in dmesg is appended below. I found the following topic regarding 525 120gb overheating issues

To verify, I ran a smartctl -A /dev/sda | grep Temp and found that for some heavy disk work (endlessly copying a 3gb large file), the temperature goes up to 91C.

190 Airflow_Temperature_Cel 0x0022 093 105 000 Old_age Always - 93 (Min/Max 21/105)

Could overheating be my problem? Full smartctl -x output last in post.

dmesg when crashing:

[55925.270031] ata1: exception Emask 0x10 SAct 0x0 SErr 0x4090000 action 0xe frozen

[55925.270158] ata1: irq_stat 0x00400040, connection status changed

[55925.270244] ata1: SError: { PHYRdyChg 10B8B DevExch }

[55925.270319] ata1: hard resetting link

[55925.992782] ata1: SATA link down (SStatus 0 SControl 300)

[55930.987241] ata1: hard resetting link

[55931.306960] ata1: SATA link down (SStatus 0 SControl 300)

[55931.306989] ata1: limiting SATA link speed to 1.5 Gbps

[55936.301463] ata1: hard resetting link

[55936.621066] ata1: SATA link down (SStatus 0 SControl 310)

[55936.621084] ata1.00: disabled

[55936.621114] ata1: EH complete

[55936.621139] sd 0:0:0:0: rejecting I/O to offline device

[55936.621221] sd 0:0:0:0: [sda] killing request

[55936.621318] ata1.00: detaching (SCSI 0:0:0:0)

[55936.621668] Aborting journal on device dm-0-8.

[55936.621772] Buffer I/O error on device dm-0, logical block 12615680

[55936.621851] lost page write due to I/O error on dm-0

[55936.621867] JBD2: Error -5 detected when updating journal superblock for dm-0-8.

[55936.624745] EXT2-fs (sda1): previous I/O error to superblock detected

[55936.624745]

[55936.625205] Buffer I/O error on device dm-0, logical block 0

[55936.625309] lost page write due to I/O error on dm-0

[55936.625318] EXT4-fs error (device dm-0): ext4_journal_start_sb:349: Detected aborted journal

[55936.625461] EXT4-fs (dm-0): Remounting filesystem read-only

[55936.625534] EXT4-fs (dm-0): previous I/O error to superblock detected

[55936.625626] Buffer I/O error on device dm-0, logical block 0

[55936.625699] lost page write due to I/O error on dm-0

[55936.626463] sd 0:0:0:0: [sda] Synchronizing SCSI cache

[55936.626513] sd 0:0:0:0: [sda]

[55936.626517] Result: hostbyte=DID_BAD_TARGET driverbyte=DRIVER_OK

[55936.626521] sd 0:0:0:0: [sda] Stopping disk

[55936.626535] sd 0:0:0:0: [sda] START_STOP FAILED

[55936.626539] sd 0:0:0:0: [sda]

[55936.626541] Result: hostbyte=DID_BAD_TARGET driverbyte=DRIVER_OK

full smartctl -x output:

smartctl 5.43 2012-06-30 r3573 [x86_64-linux-3.8.0-19-generic] (local build)

Copyright (C) 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===

Device Model: INTEL SSDMCEAC120B3

Serial Number: CVLI3022059Z120E

LU WWN Device Id: 5 001517 803d9862e

Firmware Version: LLKi

User Capacity: 120,034,123,776 bytes [120 GB]

<span style="font-family: 'courier new', c...

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Employee
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Thank you very much for posting.

We understand that you have some thermal issues with the Intel® 525 Series Solid State Drive.

Based on the description of your issue we recommend you to give us a call back at the 916-377-7000 option # 2 for the Intel® NUCs/Motherboards support department. They can send you a thermal pad and this should solve the problem.

You may also contact us through the following links:

http://www.intel.com/p/en_US/support/contactsupport/%3Cbr/%3E%3Cbr%3E%3Cbr/%3E%3Cbr%3E%3Cbr/%3Ehttp:... http://www.intel.com/p/en_US/support/contactsupport/

 

 

http://www.intel.com/p/en_US/support/contactsupport/%3Cbr/%3E%3Cbr%3E%3Cbr/%3E%3Cbr%3E%3Cbr/%3Ehttp:... http://www.intel.com/p/en_US/support/contact/phone
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