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MCalu
Beginner
1,853 Views

8mb bug op een 320 ssd series disk

Kan de firmware van mijn ssd 320 series disk niet update wegens een smart error 301

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6 Replies
idata
Community Manager
132 Views

Hello MonCal,

 

 

We understand your SSD is only showing 8MB size and the firmware update does not work. We would like to let you know that if the firmware update does not work, you can also try to secure erase the drive, you may try using our https://downloadcenter.intel.com/download/26776/Intel-Solid-State-Drive-Toolbox Intel® Solid-State Drive Toolbox or https://www.intel.com/content/www/us/en/support/memory-and-storage/000022179.html Diskpart in case you use Windows*.

 

 

In case this does not work, please get in contact with our http://www.intel.co.uk/content/www/uk/en/support/contact-support.html?_ga=2.205579347.1949672686.149... support department for further assistance.

 

 

Regards,

 

Nestor C
MCalu
Beginner
132 Views

Sorry for my late response, all the communication had to run through another person's computer.

But here is my answer.

With the solid-state drive toolbox or DiskPart I could not restore the bug.

I have this can recover from this link

https://ssl.translatoruser.net/bv.aspx?from=nl&to=en&a=https://freek.ws/2014/11/12/how-to-fix-an-unb... https://freek.ws/2014/11/12/how-to-fix-an-unbootable-intel-ssd-suffering-from-the-8mb-bug/

Does sorry that I have received no update for my laptop via HP envy 17 to the bug to recover with an ssd firmware update, especially because I notice that the bug was known in 2012.

Also, all my data lost. Luckily I still had my backups to a large extent.

idata
Community Manager
132 Views

Hi MonCal,

 

 

We are sorry to hear that your data is lost and that the previous suggestions did not work. We highly suggest to you to contact our http://www.intel.co.uk/content/www/uk/en/support/contact-support.html?_ga=2.205579347.1949672686.149... support department.

 

 

Let us know if you were able to get in touch with them.

 

 

Regards,

 

Nestor C
MCalu
Beginner
132 Views

Hi Nestor,

The first thing I did is to a Dutch website. If you're out there on the "need more help click" join "contact support" and this is an English-language site. Then I hatched at "support community" which I had to log in to start a asks, so no actually, it was not possible to contact the support department.

Am started to look in the intel community to "bad_ctx" "320 ssd series " "8 mb" " 320 series firmware update" "bug " etc, but nowhere does it say listed what the right solution. I am then go google and am at the Internet site come true which I have mentioned earlier in my response, which was the only one who mentioned the solution point by point.

Regards

MonCal

idata
Community Manager
132 Views

Hi MonCal,

 

 

Thanks for that link pointing the step by step fix, we are positive this may work for some people.

 

Please remember that in case you need further assistance you can always contact us.

 

 

Regards,

 

Nestor C
idata
Community Manager
132 Views

Hi MonCal,

 

 

We'd like to know if you were able to contact our support department or if the secure erase helped you on fixing the SSD?

 

We'll be waiting for your response.

 

 

Regards,

 

Nestor C
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