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ВЧерн1
Beginner
549 Views

BIOS видит SSD Intel 660p 512 ГБ, как SM2263 ёмкостью 1 ГБ

Плата GigaByte GA Z270P-D3. Пробовал NVMe накопители других производителей, все определяются корректно на этой плате. Пробовал на другой плате с аналогичным чипсетом, картина такая-же. А вот плата GA Z170X Gaming 5 распознает корректно и накопитель отлично на ней работает (где-то месяц тестировал). Не знаю в какую сторону копать. BIOS последней версии (F8), прошивка накопителя тоже последняя.

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4 Replies
Santiago_A_Intel
Employee
94 Views

Hi  ВЧерн1,

 

Thank you for contacting Intel® SSD support group with your request for assistance with Intel® SSD 660P.

 

Since we don’t have sufficient details about your system, we are requiring with your cooperation to provide us with some information about it. To do this, Intel® has available, the Intel® System Support Utility for Windows*; you’ll be able to download it on the following link: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

 

·        Please download the software.

·        When finished downloading it, open it and follow instructions

·        Please attach the SSU Log text file obtained on your next your reply.

 

To help you further with your request, It will be very helpful to receive from you, a screenshot of the “Disk Management” of windows, showing all your HDDs and partitions.

 

Please let us know if you might need additional support with your drive.

 

We will be looking forward to your reply.

 

Best regards,

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

 

ВЧерн1
Beginner
94 Views

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Снимок экрана (10).png

ВЧерн1
Beginner
94 Views

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Santiago_A_Intel
Employee
94 Views

Hi, ВЧерн1,

 

We have determined, your SSD is not functioning properly and we need to proceed with the generation of the warranty process; soon, you will receive an email with further instructions.

 

Best regards,

                         

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation