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idata
Community Manager
898 Views

Can I consider retrieving data from my SSD myself? Intel 335 240gb doesn't not appear nor mount

Hello everyone,

I had installed an intel 335 240gb ssd in my MacBook Pro. One day I shutdown manually the computer since it wouldn't by itself. Next day when turning it on, the ssd doesn't seem to work anymore and my mac refused to boot. I tried putting it in a PC, it wouldn't show in the BIOS, I've tried putting it in a USB dock, wouldn't show either. Has there been several cases ?

I've brought it to a repair shop they asked me 1000+ euros to repair it, they said maybe a memory module is faulty. Unfortunately I don't have the money to do that. Is there anything I can do on my own, even with buying special tools, to make a diagnostic and try retrieving data ?

Thank you very much for your replies!

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2 Replies
idata
Community Manager
47 Views

Hello AntPrad,

 

 

We understand your SSD seems to no longer work or been detected.

 

We do recommend to get in contact with our support department to get further assistance, you can contact us through https://customercare.intel.com/?lang=en-US e-mail, http://intelsupportchat.force.com/icslivechat/ics_tech_ssd_ww_english_Chat chat, you can change the region depending on your location.

 

 

Let us know if you are able to get someone to assist you.

 

 

Regards,

 

NC
idata
Community Manager
47 Views

Hello AntPrad,

 

 

We would like to know if you were able to get in touch with our support department?

 

We will be waiting for your response.

 

 

Regards,

 

NC
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