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JOnga
Beginner
2,446 Views

Can I treat the Intel DC P3600 1.6TB PCIE NVME as a normal ssd and use it as a boot drive without any repercussions?

I'm using the ASUS PRIME X370-PRO AM4 motherboard. I would like to use the Intel DC P3600 1.6TB PCIE NVME as a normal ssd and install Windows 10 on it. I don't have any other drives. If it does work, what problems could I encounter?

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11 Replies
idata
Community Manager
265 Views

Hello janeong,

 

 

Thank you for your interest in the Intel® SSD DC P3600 Series.

 

 

I understand that you want to know if you will encounter any issue if you connect your data center SSD to your motherboard.

 

 

This kind of setup should not generate any issue, you should be able to install Windows* 10 and use the DC SSD the same way as you would use a consumer SSD.

 

 

I checked your motherboard's specifications and didn't found any port incompatibility issue. Please keep in mind that compatibility information should be provided by the motherboard's manufacturer, so contact them to get the corresponding confirmation (https://www.asus.com/us/support/ https://www.asus.com/us/support/).

 

 

Also, in order to get the best performance from your SSD, we suggest you to install the corresponding drivers, please check the following link for more information:

 

https://downloadcenter.intel.com/download/27362/Datacenter-NVMe-Microsoft-Windows-Drivers-for-Intel-... https://downloadcenter.intel.com/download/27362/Datacenter-NVMe-Microsoft-Windows-Drivers-for-Intel-...

 

 

If you have any other question, don't hesitate to contact us.

 

 

Regards,

 

Andres V.
JOnga
Beginner
265 Views

Well I have the Intel DC P3600 NVME SSD. However, I can not update it. It says: Please contact your Intel representative about firmware update for this drive.

idata
Community Manager
265 Views

Hello janeong,

 

 

I understand that you are getting an error message while trying to update your drive. Is this the only issue you have experienced after connecting the drive to your motherboard? Could you please share a screenshot of the error message?

 

 

Additionally, could you please answer the following questions?

 

• Did you installed the corresponding driver (link provided in the previous message)?

 

• What firmware version you have currently installed? The latest firmware available is 8DV101H0 with Bootloader 8B1B0133.

 

• What tool are you using to install the latest firmware? This because the official tool that can perform such task is the Intel® SSD DCT ( https://downloadcenter.intel.com/download/27248?v=t).

 

• Which slot you used to connect the SSD to your motherboard?

 

 

I'll be waiting for your response.

 

 

Regards,

 

Andres V.
JOnga
Beginner
265 Views

Good day,

Thanks for replying!

I have installed the Intel SSD toolbox, the NVME driver, and the Data Center Tool.

Bootloader Revision is 8B1B012E.

Firmware Revision is 8DV1RA13.

I installed the NVME SSD on the second x16 PCIe slot with it set it Auto.

I don't know if I have the latest firmware.

idata
Community Manager
265 Views

Hello janeong,

 

 

Thank you for the information provided.

 

 

Now that you have installed Intel® SSD Data Center Tool, please follow the steps specified on the Intel® Solid State Drive Data Center Tool – User Guide (https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/Intel_SSD_DCT_3_0_x_Use... https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/Intel_SSD_DCT_3_0_x_Use...):

  1. Run the tool from the command prompt (run as administrator).
  2. Locate the directory where you installed the tool.
  3. Enter the following command to show the devices present in your system: isdct show -intelssd
  4. The previous command will also show the firmware installed in your SSD, compare it with the latest firmware available (8DV101H0), if it is not the same, enter the following command ("1" stands for your drive index, which is showed in the previous command): isdct load –intelssd 1

 

If you encounter any issue along the process, please post the corresponding images in this thread.

Please let me know the outcome of this.

 

 

Regards,

 

Andres V.
JOnga
Beginner
265 Views

Entering isdct show -intelssd produces No results

Entering isdct load -intelssd 1 produces

Warning! You have selected to update the drives firmware!

Proceed with the update? (Y/N):Entering Y produces

Updating firmware...

Error: Invalid drive identifier

idata
Community Manager
265 Views

Hello janeong,

 

 

Thank for trying the suggestion provided.

Could you please share the images associated with the commands entered? I just want to make sure that you are running the tool from the correct directory and if you are entering the index number associated with your drive.

Additionaly, could you please tell me if the SSD is from an OEM? Because if that is the case, the firmware update tools should be provided by the OEM and may not be compatible with the Intel(R) SSD Data Center Tool. If you are not sure, please attach an image of the drive's label.

I'll be waiting for your response.

Regards,

 

Andres V.
JOnga
Beginner
265 Views

Thanks for replying!

I have attached the screenshot of my cmd.

idata
Community Manager
265 Views

Hello janeong,

 

 

Thank you for the image provided.

 

 

I tried to reproduce the issue you are experienced and came to the conclusion that you may not be running the command prompt as administrator.

 

 

Here is my output when the command prompt is not ran as administrator, as you can see, it is the same output that you get:

 

Once I choose to run the command prompt as administrator, the output is as expected (notice that I chose index 0 because I only have one SSD in my system):

 

 

Please let me know if this approach solves the issue, in case it doesn't, attach an image of the label of your SSD.

 

 

I'll be waiting for your response.

 

 

Regards,

 

Andres V.
JOnga
Beginner
265 Views

Thanks for replying!

I have performed the necessary steps.

However this message appears: Please contact your Intel representative about firmware update for this drive.

Attached is the screenshot.

idata
Community Manager
265 Views

Hello janeong,

 

 

Thank you for trying the suggestion provided.

 

 

In the image I can see that your SSD has serial number CVMD4492003U1P6KGN, which according to our database, is associated with an OEM drive. As I commented in a previous message the corresponding tool and firmware version should be provided by the OEM, since they are not compatible with our tools.

 

 

It seems that your SSD is an OEM version provided by Sun Oracle, so in order to obtain the adequate assistance, please visit https://support.oracle.com/epmos/faces/MosIndex.jspx?_afrLoop=550776464663819&_afrWindowMode=0&_adf.... https://support.oracle.com/epmos/faces/MosIndex.jspx?_afrLoop=550776464663819&_afrWindowMode=0&_adf....

 

 

Regards,

 

Andres V.
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