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JTeix
Beginner
1,578 Views

Can intel i5 7300HQ support a intel optane memory?

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I hava a Samsung Odyssey Core i5 7300HQ and I tried to install the intel optane but when I try to activate the memory it says that BIOS cannot support, what should I do? I've already verified and BIOS is updated.

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idata
Community Manager
207 Views

Hi JulioCesar1392,

 

 

We are aware of your situation regarding your Intel® Optane™ Memory that you are no able to configure.

 

 

We would like to let you know that there are some Laptops that are not compatible with the module due to the BIOS is not Optane™ Ready. We were not able to find any information that confirms if your system is fully compatible with the Optane™ Memory.

 

 

in order to confirm if your Laptop supports System acceleration with Intel® Optane™ Memory, we advise you to contact the https://www.intel.com/content/www/us/en/support/topics/oems.html Manufacturer.

 

 

https://www.intel.com/content/www/us/en/support/memory-and-storage/intel-optane-memory/000023994.htm... Before You Buy Intel® Optane™ Memory

 

 

Please let us know if they confirm if the system supports the module.

 

 

Best Regards,

 

Junior M.

View solution in original post

3 Replies
idata
Community Manager
208 Views

Hi JulioCesar1392,

 

 

We are aware of your situation regarding your Intel® Optane™ Memory that you are no able to configure.

 

 

We would like to let you know that there are some Laptops that are not compatible with the module due to the BIOS is not Optane™ Ready. We were not able to find any information that confirms if your system is fully compatible with the Optane™ Memory.

 

 

in order to confirm if your Laptop supports System acceleration with Intel® Optane™ Memory, we advise you to contact the https://www.intel.com/content/www/us/en/support/topics/oems.html Manufacturer.

 

 

https://www.intel.com/content/www/us/en/support/memory-and-storage/intel-optane-memory/000023994.htm... Before You Buy Intel® Optane™ Memory

 

 

Please let us know if they confirm if the system supports the module.

 

 

Best Regards,

 

Junior M.

View solution in original post

JTeix
Beginner
207 Views

I tried to get this information from Samsung support but the person who answared my call don't even know what a Intel Optane Memory is, so I guess Samsung products don't give suppport to the memory yet.

idata
Community Manager
207 Views

Hi JulioCesar1392,

 

 

Thanks for letting us know that your Laptop is not ready for system acceleration with Intel® Optane™ Memory.

 

 

If you have further questions then feel free to contact us again.

 

 

Regards,

 

Junior M.