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BKOAY
Beginner
1,505 Views

Cannot check warranty status for SSD

The check warranty function for SSD seem like doesn't works already. The search results doesn't show the serial number i have entered, and return negative result. Besides, i had tried to enter both the ISN and Serial No in order to check but the result is same.

itpnadminintel_admin

Tags (1)
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4 Replies
idata
Community Manager
72 Views

Please try again and enter both the ISN and SA#

BKOAY
Beginner
72 Views

I had tried for many times already. All possible action also tested~ Please check the function whether still working? Since the output doesn't show the corresponding value..

ASouz7
Honored Contributor II
72 Views

BC_K,

Could you please try this. Here are the results I got upon trying the steps below.

Once you enter with those pieces of information click on Search. Let us know if it worked for you.

BKOAY
Beginner
72 Views

By using this, i can retrieve the warranty info~ So, i guess the search function for SSD got problem.

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