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idata
Community Manager
953 Views

Could Intel send me a copy of the SSD 750 product spec PDF file withOUT PDF Security Password?

Hi there,

I just bought a few 400GB SSD 750 2.5" NVMe drives.

On the box, it says "Version# : H86950-202" and the S/N all start with "CVCQ52..." and ends with "...400CGN".

(Please send me private email for the full SN, I have bought four of this SSD 750 NVMe 2.5" drives.)

I downloaded the ssd-750-spec.pdf file from this Intel site:

http://www.intel.com/content/dam/www/public/us/en/documents/product-specifications/ssd-750-spec.pdf http://www.intel.com/content/dam/www/public/us/en/documents/product-specifications/ssd-750-spec.pdf

I am collecting the SMART logs from the drives and would like to copy from the pdf file, Table 13 "SMART Attributes (Log Identifier 02h)" into an excel spreadsheet and then plug the actual SMART log data from the drive to the same spreadsheet.

However, for some unfathomable reason Intel had placed a edit/copy password on this publicly available ssd-750-spec.pdf file, which was created for its customers' benefit, I thought.

WHY password protection this pdf file???!! !

Intel is even showing the said pdf file in a PDF Reader web plugin here:

http://www.intel.com/content/www/us/en/solid-state-drives/ssd-750-spec.html Intel® SSD 750 Series Product Specification

and all the text and image in the web viewer could be copied.

However, if I just copied the PDF file text from the browser plug-in, I had to reformat the text into a table.

It'll just waste me some precious time.

It would be really helpful if I could have access to a password-free version of the "http://www.intel.com/content/dam/www/public/us/en/documents/product-specifications/ssd-750-spec.pdf ssd-750-spec.pdf" file.

Thanks,

Rudy

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5 Replies
idata
Community Manager
71 Views

rhw168,

 

 

Thanks for reporting this situation to us, we will make sure to address this situation with the proper department, in the meantime we know this is due to copyrights, however we would like to verify it.

 

 

We will keep you posted.

 

 

NC
idata
Community Manager
71 Views

rhw168,

 

 

We are still working on this request, we will keep you posted with any new update.

 

 

NC
idata
Community Manager
71 Views

Hello Rhw168,

 

 

We have confirmed that as for your question, password protection of our publically available documents is done to protect our interests in the documents we make available for viewing. We appreciate you mentioning the PDF Reader web plugin and will look into resolving this inconsistency. From your message, it seems your desired activity would require us to change our policy as it concerns document protection. We will take your request into consideration.

 

 

Please let us know if you need something else.

 

 

Regards,

 

NC
idata
Community Manager
71 Views

Hi Intel Support,

Thanks for checking up on this matter.

As of today, Tue, Aug 16, 2016, I have received an email communication from Ms. Mary Taylor, Intel Support Community Manager, that had resolved my problem satisfactorily.

Regards,

Rudy

PS. On the topic of protecting your publicly released PDF docs, Adobe Acrobat provides fine-grain levels of password-protection on editing, printing, copying text, of a PDF file since Acrobat version 7.0 and on.

Perhaps you could allow Intel customers to copy text and other contents in the publicly released PDF docs; but set password protection to restrict content editing (or even printing) to thwart malicious tampering of the PDF files.

idata
Community Manager
71 Views

Hello Rhw168,

 

 

Thanks so much for your inputs, we have shared them with our team. Your feedback is really appreciate it.

 

Have a nice day.

 

 

NC
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