Community
cancel
Showing results for 
Search instead for 
Did you mean: 
KKraf
Beginner
1,367 Views

DC P3500 issue

my computer will not get past the bios screen when I install the DC p3500 driv (win 10). What configuration changes do I need to make to have the system recognize the drive?

0 Kudos
2 Replies
idata
Community Manager
55 Views

Hello KurtK,

 

 

Thank you for your question.

 

 

We understand you're having issues configuring your system to boot using the http://www.intel.com/content/www/us/en/solid-state-drives/solid-state-drives-dc-p3500-series.html Intel® SSD DC P3500 Series.

 

 

In this case, it would be important for you to check with your motherboard or computer manufacturer to ensure that this SSD is fully compatible with your system.

 

 

- http://www.intel.com/content/www/us/en/support/topics/oems.html Computer Manufacturer Support Websites.

 

 

You can find installation steps with examples for different motherboard configurations in our http://www.intel.com/content/www/us/en/support/solid-state-drives/000005967.html NVMe* Boot Guide (Windows* 8.1 settings also apply for Windows® 10). However, your computer manufacturer will be the best resource for BIOS settings to be used with your specific system.

 

 

In order to give you a more complete answer, we would like to have the following information:

 

 

1- Will you be installing your operating system on this SSD, or will it be used as a secondary/storage drive?

 

2- What is the brand and model of your motherboard, or computer?

 

3- Have you tried installing this SSD on a different slot?

 

4- Do you have any additional drives currently installed?

 

 

We look forward to hearing back from you.

 

 

Best regards,

 

Carlos A.
idata
Community Manager
55 Views

KurtK,

 

 

We are following up on your thread since we have not heard back from you.

 

 

Has your issue been resolved? Please let us know if you need further assistance.

 

 

Best regards,

 

Carlos A.
Reply