I would suggest you to contact our Warranty Department for a replacement of your product. The following link will show you the contact support list: http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport
I have gotten a replacement from your Warranty Dept.
I post this thread to let more users know " this issue " still exists, Intel needs to solve it.
What did you do to induce this failure? Did you just power your computer off then on? I'm considering deploying this particular drive model, but these issues are definitely concerning.
I also wonder what happened. I got a bunch of them but not yet in production. It really concerns me right now? Is it caused by unplanned downtime or normal shut down? Thanks
I don't think the drive you received is repaired. The sticker on the back looks like it was added by the local Customs inspectors. It was not added by Intel.
Please contact your local Customer Support center if you would like further clarification.
Aug 25th 11:30 PM, the disk of replacement also died 8m.
It happened during the system go to sleep with Intel RST function enabled.
Now I can conclude that the "RST" killed both disks.
Different from S3 mode, RST will write to disk twice, the process is :
Step 1: Write to disk 1st time
Step 2: Power off
Step 3: Power on,
Step 4 Write to disk 2nd time then power off.
I set timer ''0 Minutes' in "Intel RST Manager" which means there is no delay between "Step 2" and "Step 3", and I guess this is the reason.
I have contact Intel China Center agents for 2nd replacement this morning, the SWR number is 7501239203.
Next time, I will change "Timer" from "0" minute to "1" minute to verify my conclusion while I get the 2nd replacement.
Summary of hardware info:
MB: DQ77MK 0060
OS: Windows 8 64 bit
PS: My first ssd is X25-G2 80G, it worked perfectly since Oct 2010 I bought it.
I sold it last month only for its slow seq write speed (80 Mb/s), now I begin to miss it...