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AMorr6
Novice
971 Views

Data migration partially completed, then migration software doesn't recognize the Intel SSD drive

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I am trying to do a data migration so that I can use my newly purchased Intel 730 Series 480GB SSD as a system drive. The target machine is a new Dell Precision M6800 laptop with Windows 8.1 on a Seagate 500GB HDD. I connected the SSD to a USB 3.0 port using a Sabrent USB 3.0 to SATA/IDE hard drive adapter. On first run of the Data Migration software, I got some dialogs and went through them, then a progress bar was displayed. Since this was taking a while, I went to do other things. When I came back, the machine was booted to the desktop. I didn't know if the operation had completed, so I brought up the Data Migration Software again, but this time it says "Please connect Intel SSD drive" and won't let me go any further. If I look at 'Device Manager->Disk Drives', only the HDD is listed. If I bring up a command window and run diskpart, the 'list disk' command shows only one drive - the HDD. Intel support suggested that I try a low level format of the SSD, but if this system doesn't recognize that there's a drive there I don't see how this will work. Any suggestions?@

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AMorr6
Novice
88 Views

It turns out that the power cord to the Sabrent drive adapter was slightly unseated - I must have bumped during the migration and lost connectivity. Re-seating it properly caused everything to go as expected. And my new 730 is blazing fast!

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3 Replies
AMorr6
Novice
89 Views

It turns out that the power cord to the Sabrent drive adapter was slightly unseated - I must have bumped during the migration and lost connectivity. Re-seating it properly caused everything to go as expected. And my new 730 is blazing fast!

View solution in original post

KenF_Intel
Moderator
88 Views

Hi AlanE,

I'm glad it was something simple and that the SSD is performing well.

Is it OK if I mark this thread as answered?

AMorr6
Novice
88 Views

Yes, absolutely.

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