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idata
Community Manager
1,743 Views

Does DC S3520 SSD support Windows XP SP3?

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We have purchased two Intel DC S3520 SSDs and are attempting to install Windows Embedded Standard 2009 (equivalent to Windows XP Pro SP3) on them. When the OS begins to boot it seems to fail while loading the disk driver and restarts the computer.

To verify that the problem wasn't with any of the other hardware I've installed the same image on a spinning hard drive and it works. Prior to purchasing the S3520 we used S3500 SSDs with this same image and they worked as well.

I have also attempted to install Windows XP Pro SP3 to see if that would work, unfortunately the installer doesn't recognize the S3520 SSDs at all so cannot install the OS. Is there any driver that I can use to make this work or firmware update that will allow use with Windows XP?

FYI, I've attempted this with the SATA channel set as IDE as well as AHCI. And a Windows Embedded Standard 7 image works on the S3520 with no problems.

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1 Solution
idata
Community Manager
118 Views

Hello Osolith,

 

 

The http://www.intel.com/content/www/us/en/solid-state-drives/solid-state-drives-dc-s3520-series.html Intel® SSD DC S3500 Series was released two years prior to the http://www.intel.com/content/www/us/en/solid-state-drives/solid-state-drives-dc-s3500-series.html Intel® SSD DC S3520 Series (Q4'14 vs. Q3'16), and already this model was not certified as compatible with WES7, let alone WES09. We are not saying it's impossible to use them together, but we do not support this particular setup.

 

 

While the S3520 Series is a SATA model, it is part of the Intel® 3D NAND SSD family of products. This may be part of the reason why the older operating systems are unable to handle the drive.

 

 

Perhaps this article may be of some help:

 

 

- http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000006704.html Windows XP* Setup Cannot Find SSD.

 

 

Best regards,

 

Carlos A.

View solution in original post

5 Replies
idata
Community Manager
119 Views

Hello Osolith,

 

 

The http://www.intel.com/content/www/us/en/solid-state-drives/solid-state-drives-dc-s3520-series.html Intel® SSD DC S3500 Series was released two years prior to the http://www.intel.com/content/www/us/en/solid-state-drives/solid-state-drives-dc-s3500-series.html Intel® SSD DC S3520 Series (Q4'14 vs. Q3'16), and already this model was not certified as compatible with WES7, let alone WES09. We are not saying it's impossible to use them together, but we do not support this particular setup.

 

 

While the S3520 Series is a SATA model, it is part of the Intel® 3D NAND SSD family of products. This may be part of the reason why the older operating systems are unable to handle the drive.

 

 

Perhaps this article may be of some help:

 

 

- http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000006704.html Windows XP* Setup Cannot Find SSD.

 

 

Best regards,

 

Carlos A.

View solution in original post

idata
Community Manager
118 Views

Thank you Carlos for the information. I will attempt to install using an AHCI driver and setting the SATA channel to AHCI in the BIOS. I'll add my findings afterwards.

idata
Community Manager
118 Views

Hello Osolith,

 

 

We do hope making this configuration changes helps. Unfortunately there's not much else we can suggest, since this is not the intended use for this models.

 

 

All the same, I'm sure that one way or another your results will be helpful to other users.

 

 

We look forward to hearing back from you.

 

 

Best regards,

 

Carlos A.
idata
Community Manager
118 Views

Changing the SATA configuration in the BIOS to AHCI and installing the AHCI driver with Windows XP allowed us to see the S3520 SSD and complete the installation. For WES 2009 I was also able to create the component for the driver and add it to the configuration and it was able to complete it's installation as well.

Thanks again for the help.

idata
Community Manager
118 Views

Hello Osolith,

 

 

We're glad to hear that your issue has been resolved. If you require any additional assistance, please let us know.

 

 

Kind regards,

 

Carlos A.
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