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JGrey1
Beginner
431 Views

Does this mean I only have ~ 10% drive life? Or I've used ~ 10%? This bar is very ambiguous. Maybe someone could improve it. Also the drive isn't even 4 years old, yet.

Intel SSD Life Remaining.PNG

Intel SSD Tool box seems to think everything is hunky-dory, but the drive has stopped responding several times over the past couple weeks. This Estimated Life bar is a poor representation without a proper label or description.

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4 Replies
JGrey1
Beginner
73 Views

I've found another drive to compare it to. This is apparently about 10% life left. Unexpected for a drive under 4 years old.

Santiago_A_Intel
Employee
73 Views

Hi JGrey1,

 

Thank you for posting in the Intel® SSD community on your request for support on your Intel® SSD 535 Series (480GB, 2.5in SATA 6Gb/s, 16nm, MLC).

 

In order to provide proper diagnostics for your drive, please proceed downloading the Intel® Solid State Drive Toolbox, please follow this link to get access to the download site: https://downloadcenter.intel.com/download/28808/Intel-Solid-State-Drive-Toolbox?product=35125

 

For current user’s guide and installation instructions, please follow this link: https://www.intel.com/content/www/us/en/support/articles/000020382/memory-and-storage.html

 

With Intel® Solid State Drive Toolbox you can see the drive, obtain SMART logs and other information, you will be able to update Firmware or other advanced commands. Please get the SMART logs and post the obtained file in your next post.

 

Please make sure, your SSD’s Firmware is current, and if possible, please perform a Low-Level Format of the drive, once you have backed-up your drive’s data; follow this link for detailed instructions on performing the procedure: https://www.intel.com/content/www/us/en/support/articles/000006198/memory-and-storage.html

 

If there is anything else we can help you with, please let us know.

 

We will be looking forward to your reply.

 

Have a nice day

 

Santiago A.

Intel® Customer Support Technician

A Contingent Worker at Intel

JGrey1
Beginner
73 Views

Amazing!

Santiago_A_Intel
Employee
73 Views

Hi JGrey1,

 

Thank you for your reply to the Intel® SSD community.

 

Based on the image you’ve shared before, we can see your drive is updated to latest firmware. Also, the current Estimated Life Remaining, indicates your Drive is close to degradation, prior to becoming Read-Only State.

 

Might you be able to send the information requested previously, we will be glad to provide additional diagnostics information on your unit.

 

If there is anything else we can help you with, please let us know.

 

We will be looking forward to your reply.

 

Have a nice day

 

Santiago A.

Intel® Customer Support Technician

A Contingent Worker at Intel