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InuYasha
Beginner
54 Views

Firmware Update Tool not starting

Hi,

 

I have an old SA2BW120G3A SSD (320 Series) that is mounted with 8.4MB (8MB bug) so I downloaded the Firmware Update Tool and put the iso on a blank usb stick.

When I boot the machine with that usb stick only an error occurs: failed to load ldlinux.c32

Any idea how to fix that problem?

Thanks in advance

 

0 Kudos
1 Reply
JosafathB_Intel
Moderator
29 Views

Hello InuYasha,

 

Thank you for contacting Intel® Memory & Storage Support.

 

As we understand, you need assistance with your Intel® SSD 320 Series. If we infer correctly, we will appreciate it if you can review the following information:

 

Due to this product being discontinued, Intel® Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products (https://www.intel.com/content/www/us/en/support/discontinued-products.html) website helpful to address your request.

 

There are some self-service options like the following article:

 

- How to Update Firmware on Intel® SSDs with the Intel® Firmware Update Tool (https://www.intel.com/content/www/us/en/support/articles/000021095/memory-and-storage.html)

 

- Firmware Versions for Intel® Solid State Drives and Intel® Optane™ Memory (https://www.intel.com/content/www/us/en/support/articles/000017245/memory-and-storage.html)

 

We will not close this thread, and you can still post and share your findings with the community. If you need assistance related to another Intel® product, please do not hesitate to contact us back by opening a new thread, and please submit a new question. We will no longer monitor this thread.

 

Thank you for your patience and understanding.

 

Best regards,

 

Josh B.

Intel® Customer Support Technician.