That is C drive and trying to up grade my windows 7 to windows 8.1 and the download gets so for and reverts back to windwos 7. I think this has to do with my intel ssd being my c drive. Do I need wipe mu ssd clean if you think this is the problem how do you reformat or wipe an intel ssd drive clean?
Thanks for the help
To clean erase your SSD you can your our Intel® Solid-State Drive Toolbox. It found in this link: https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox Intel® Download Center Make the SSD is connected via SATA port directly.
You also may want to take a look at this link for further information as it may help you to get familiar with this tool: http://download.intel.com/support/ssdc/hpssd/sb/intel_ssd_toolbox_30_frequently_asked_questions.pdf Intel® SSD Toolbox 3.0 Frequently Asked Questions
**Please, before a procedure such as this one, it is recommended that you have a backup of your relevant information saved somewhere to avoid permanent data loss.