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Beginner
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Help, I tried using the Itel software to clone my old drive to my new intel ssd drive...

It started the process, then said it had to reboot.. rebooted once then went completely off! Now, Neither drive works! It will show the drive and pass test in the bios but will not show when booting. I made backup disk for my old drive before I started and a Windows restore disk.. Nothing works. Please tell me this didn't fry my computer! Any help out there??

Thanks,

Pam

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Community Manager
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Hapynhim,

 

 

According to the situation you have, it seems it could be a problem with the BIOS not setup correctly.

Can we have your computer's specs? (Model, brand, OS, etc.)

 

What's the SSD model you have?

 

 

We recommend to verify the BIOS section where you can select the boot priority, this way you may select the correct drive to boot from.

 

 

We will be waiting for your response.
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Community Manager
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Hapynhim,

 

 

We are following up this thread and we would like to know if you still require assistance about the situation.

 

We will be waiting for your response.

 

 

NC
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