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Help drive failed

APlan1
New Contributor II

Has this drive failed after only 15 months use. PC working fine one day the next it won't get past the first screen on boot up. Unplug the hard drive and it try's to boot but can't find the drive

AsuS saver tooth x79 board

Intel ssd 530 240gb

To say I an frustrated is an understatement having spent all day testing everything Else I just can't believe that this expensive drive has failed totally there must be a fix

Not tried to use the tool on the drive as only just found out we should be using the tool every week. PC won't boot so can't use the tool until get another pc to put this drive in. I don't even know if the ssd drive has power

Please help

5 REPLIES 5

jbenavides
Valued Contributor II

If the drive is not detected as a secondary drive using a different PC and cables, please http://www.intel.com/p/en_US/support/contactsupport Contact Intel Support Center.

Regarding data recovery, there are some 3rd party companies that provide this service.

Intel does not reimburse for this service, and does not guarantee data recovery services. Contact the companies for pricing, services, and terms.

You can find more information in the following link:

http://www.intel.com/support/ssdc/hpssd/sb/CS-034382.htm Intel® High Performance Solid-State Drives — Data Recovery Options for the Intel® SSD 320 Series