Hi Leon thanks for you replay.
sorry as i no inform my OS.
My Os is Window 7.
Is same step for window 7?
for you info i have try to start in safe mode, the result as below. the screen frozen as below.
You may boot in safe mode from Advanced Menu Screen:
press Troubleshoot > Advanced Options > See more recovery options > Startup settings.
Now, you will see menu with different startup options.
Hi! I'm working in the industry but I'm new. Can I only use that above mentioned System Restore, only after creating a Restore Point in Windows 10 before? Or can this option be used on any Windows 10 OS that shows the troubleshoot blue screen?
Hi Josh B.
I have contact Dell and Dell replace the hard disc for me. As my this hard disc is come with Dell Ultrabook with Intel CORE i7 v Pro.
I am so lucky, my less than 2 years old hard disc problem as Dell advice. the hard disc life so short.
Now how can i get back my data in the hard disc?
It’s great that you got a replacement for your drive.
Regarding to how to recover your data, I’m afraid that if the drive got corrupted, then there is no way to recover the data.
You may, however, try to contact a company that works on recovering information from corrupted/damaged drives to see if they are able to help you on this topic.
From our side, we don’t have any tool that can help you recovering the data from a corrupted/damaged drive.
Intel Customer Support Technician
Under Contract to Intel Corporation