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MNoel1
Beginner
1,138 Views

How to resolve ver 3.2 Data Migration Tool failure to clone SSD due to Acronis scheduler service not running

 
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3 Replies
JosafathB_Intel
Moderator
108 Views

Hello MNoel1, Thank you for contacting Intel® Memory & Storage Support. As we understand you need assistance with the Intel® Data Migration Software, if we inferred correctly, we will appreciate if you can provide us with the following information. • The SSU logs. 1- Go to https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- and download the software. 2- When finished downloading it, open it. 3- Attach the file obtained to your reply. • A screenshot of the error. We will be looking forward to your reply. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
MNoel1
Beginner
108 Views

Issues resolved. I had initially downloaded, installed, and executed Ver 3.2 and it failed to run. I then removed 3.2, installed 3.1 then updated with 3.2 and it worked. Thanks _____
JosafathB_Intel
Moderator
108 Views

Hello MNoel1, Thank you for contacting Intel® Memory & Storage Support. We are glad to hear that your Intel® Data Migration Software is working properly, this case is now closed; if you need further assistance please do not hesitate to contact us again. Best regards, Josh B. Intel Customer Support Technician Under Contract to Intel Corporation
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