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BGrif9
Novice
219 Views

I am having trouble with my intel 660 2 TB m.2. I initially formatted it and if worked just fine, but in the past week or two I can't seem to find it anywhere but in bios. I have tried updating drivers and everything else that I could.

20200120_205116.jpgCapture 15.PNGCapture 14.PNGCapture 13.PNGI got this m.2 about a month ago and it has worked fine until recently. I have uninstalled and reinstalled the drive i have looked thorough disk management and it dose not seem to appear anywhere in windows but it dose seem to show up in bios.

0 Kudos
9 Replies
LeonWaksman
Super User
80 Views

Did you try to check with Intel SSD ToolBox Utility? https://downloadcenter.intel.com/download/29205/Intel-Solid-State-Drive-Toolbox

 

Leon

 

BGrif9
Novice
80 Views

Yes and sadly it only seems to pick up my other drives. The Intel one dose not appear here.Capture 16.PNG

LeonWaksman
Super User
80 Views

  1. Since the drive is recognized in Bios, but not in Windows, probably failed. You may request a replace it. Check your Warranty coverage here: https://supporttickets.intel.com/warrantyinfo?lang=en-US
  2. You may also see if you can find your drive using diskpart utility:
  3. Click on Windows + R keys and run diskpart command. Command Prompt window should open.
  4. In the prompt write list disk and click on enter. You should see list of all recognized drives.

 

Leon

 

BGrif9
Novice
80 Views

So I figured it out but it's quite anticlimactic. It was a driver update. Now I tried this same update on atleast 5 separate occasions but it always said I had the most up to date driver. Now I do it and suddenly within 3 seconds I can view and acsess my m.2 like nothing was ever wrong with it.
n_scott_pearson
Super User Retired Employee
80 Views

Did you by any chance, accidentally or on purpose, disable UEFI boot in BIOS Setup? I would check BIOS Setup to be sure; UEFI boot is a requirement for M.2 NVMe SSD support.

 

Hope this helps,

...S

BGrif9
Novice
80 Views

So I figured it out but it's quite anticlimactic. It was a driver update. Now I tried this same update on atleast 5 separate occasions but it always said I had the most up to date driver. Now I do it and suddenly within 3 seconds I can view and acsess my m.2 like nothing was ever wrong with it.
AlHill
Super User
80 Views

I am glad you have it working, but I am doubtful that this was the issue.

 

Doc

 

BGrif9
Novice
80 Views

I think the underlying issue might have been with the new windows update as the timeline seems to match. Regardless it's working for now.
n_scott_pearson
Super User Retired Employee
80 Views

Yet another driver screwed ​up during a Windows 10 upgrade? Why aren't I surprised...

...S

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