This is the SSD:
This is my laptop:
I updated the BIOS for the last version (01/05/2017) but not recognized the SSD. It's compatible?
We understand you have recently purchased an Intel® SSD 600p Series to be used with your ASUS* laptop, but are unable to get the drive to be recognized.
- Is the drive not recognized by the BIOS, or the OS?
- If it's the OS that won't recognize it, which operating system and version are you trying to install?
While we always like to help as much as possible, please keep in mind that hardware/SSD compatibility is the responsibility of your computer manufacturer. It is specially important to consult with your system manufacturer on laptop compatibility.
It´s not recognized by the BIOS, neither the OS. I have Windows 10 Home Edition 64bits.
The architecture of hardware is the same and fits perfect. M.2 2280
M.2 22x80 is the form factor only. This SSD model requires an M.2 NVMe* Gen 3.0 by 4 lanes.
When it comes to NVMe* compatibility, things can get complicated sometimes, doubly so when it comes to open architecture laptops such as yours.
The specifications on your laptop are not very clear, the user manual does not mention much on the M.2 port, and I was unable to find a hardware validation list.
It's very important to check with your OEM for two main reasons.
I would like to confirm this for you, but unfortunately there isn't enough information available for us to be able to give you a more definitive answer.
We're following up on your thread since we have not heard back from you.
Has the issue been resolved? Please let us know if you need further assistance.
Have you contacted ASUS* to get their input on the issue?
It would be very important to find out from them if this specific SSD model has been validated for your laptop, or at least find out if your M.2 port supports NVMe*.
At this point the issue remains unsolved. As per the laptop manufacturer's page, it is not clear if the M.2 Slot supports PCIe* NVMe*, or only PCIe*.
- The Intel® SSD 600p Series requires an M.2 PCIe* NVMe* Gen 3.0 by 4 lanes slot.
If the M.2 slot does not support NVMe*, the drive will not be compatible.
Our last recommendation, aside from updating to the latest BIOS, was to check with the system manufacturer to see if the M.2 port meets the base requirements.