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FWest1
Novice
1,324 Views

Increasing Unexpected Power Loss Count

Hello,

Using thehttps://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox Intel SSD Toolbox SMART Details, I noticed that the Unexpected Power Loss Count (AE) and the Unsafe Shutdown Count (C0) of my new SSD 540s increased with every regular Windows shutdown and restart.

The 540s is in an Intel NUC5PPYH running Win7 x64 with the latest drivers installed.

There has been quite some discussion on the increasing Unsafe Shutdown Counts, e.g. here: /message/132305# 132305 https://communities.intel.com/message/132305

I found that using the Shutdown.exe program, instead of the Windows Start Menu shutdown/restart options, stops the SMART AE and C0 counts from increasing.

Instructions on how to make a Shutdown.exe shortcut are here: https://blogs.technet.microsoft.com/uspartner_ts2team/2012/12/29/add-a-1-click-shutdown-tile-to-your... Add a 1-click shutdown tile to your Windows 8 Start Screen (The instructions also work for Win7).

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3 Replies
idata
Community Manager
183 Views

Fritzz,

Thank you for bringing this situation to our attention, we would like to check on it and test it in our lab.

If we find something else we will let you know.

YYang41
Beginner
183 Views

Hi,

I also have the same issue with my 540s SSD. The Unexpected Power Loss Count increases everyday.

idata
Community Manager
183 Views

Yao_Yang,

We are going to test one of our SSD here in the lab and we will share our findings. Please expect a response in a few days.

Thank you.

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