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idata
Community Manager
1,482 Views

Intel 160 GB 320 Series

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I have a SSDSA2BW160G3 Intel 160 GB 320 Series SSD. It has a security lock on it. Is there anyway of removing it or deleting it so i can use the drive?

Thanks,

Dog

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1 Solution
Jose_H_Intel1
Employee
86 Views

Hello dog_k9

I am sorry to know about this issue. The only way to gain access to the drive again is by entering the password used to protect it, in the same system model where the password was set for the first time.

Message was edited by: Joe_Intel

View solution in original post

5 Replies
idata
Community Manager
86 Views

Hello dog_k9, On this case I suggest you to perform a secure erase at the Solid State Drive since this option will set the Solid State Drive back to factory settings and might solve the problem you describe.You can try the following options:

Download the Intel(R) Solid State Drive toolbox, install the Solid State Drive as a secondary hard disk drive using a SATA port and use the secure erase option, you can download the toolbox from the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18455 https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18455 https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18455

If you cannot connect the Solid State Drive as a secondary hard disk drive you might want to use a bootable CD with a tool that allow you perform a secure erase using commands from the bootable CD.

You can try one of the following options:

http://www.hdat2.com/ http://www.hdat2.com/

http://cmrr.ucsd.edu http://cmrr.ucsd.edu/people/Hughes/SecureErase.shtml

idata
Community Manager
86 Views

Sir,

With one problem,

121-126 Reserved For Expanded Supported and Enabled Settings127 Obsolete128 Security Status Bit 15:9 - Reserved0 Bit 8 - Master Password Capability0 Bit 7:6 - Reserved0 Bit 5 - Enhanced Security Erase Supported1 Bit 4 - Security Count Expired0 Bit 3 - Security Frozen0 Bit 2 - Security Locked1 Bit 1 - Security Enabled1 Bit 0 - Security Supported1

As you can see the Bit 1 and 2 is enabled

Dog

Jose_H_Intel1
Employee
87 Views

Hello dog_k9

I am sorry to know about this issue. The only way to gain access to the drive again is by entering the password used to protect it, in the same system model where the password was set for the first time.

Message was edited by: Joe_Intel

View solution in original post

idata
Community Manager
86 Views

Joe,

Is it possible to send it to intel to get the drive unlocked?

Dog

Jose_H_Intel1
Employee
86 Views

We do not provide such service as there is no way to unlock it other than the method mentioned above.

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