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Intel 530 SSD S.M.A.R.T issue

MRahn
New Contributor II

Hello,

I have strange issue with my brand new 2.5" Intel 530 SSD 120GB. Every time I start it, in SMART Self-test log appears new test with status:

"Offline - Interrupted (host reset) - Remaining 10%".

If I run the test manually it completes with no errors. And that's really every time. Also SMART info says:

General SMART Values:

Offline data collection status: (0x05) Offline data collection activitwas aborted by an interrupting command from host.

Auto Offline Data Collection: Disabled.

I updated the SSD firmware to latest DC32. Device Model is: INTEL SSDSC2BW120A4. Also tested on different machines and still not found a solution.

Does somebody else has this problem and is there any fix for it?

22 REPLIES 22

MRahn
New Contributor II

I'm using the last version of smartmontools (6.2) under Linux OS.

Jose_H_Intel1
Valued Contributor II

We are taking a look into this.

MRahn
New Contributor II

Hi joe_intel,

is there some new info about this? As I can see there are other people with the same problem...

SV7
New Contributor

My 240Gb 530 has the same issue. After each "power off/power on" cycle SMART appends self-test log with new line:

Offline Interrupted (host reset) 10%

Manual Short/Extended tests have "Completed without error" status.

Device Model: INTEL SSDSC2BW240A4

Firmware Version: DC32

ATA Version is: 8

ATA Standard is: ACS-2

rdaya2
New Contributor

just try to get your receipt and go back to the store where you buy it and tell them it has a defect issue and try to ask the SHOP WARRANTY for replacement problem is done!!