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Beginner
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Intel 750 480g with Asus Z97 Deluxe Motherboard Has Few Question

jonathan_intel

Sorry, it's my fault. It is updated to English version.

My Question:

Intel 750 480g in my motherboard installed in my computer was normal,

but boot the computer will not detect SSD when I shut down properly or a sudden power failure with my computer, unless I power off the computer, wait for about half a minute, then boot the computer, this time it wil be normal.

Please help solve the problem.

btw. Z97 is the 2602 version of bios.

问题描述:ssd在我的主板上面安装系统正常,但是当我正常关机或者电脑突然断电后,启动电脑会发现检测不到SSD,此时必须将电脑电源断开,等待半分钟左右,此时启动电脑可以正常进入系统。

请帮忙解决该问题。

Z97的bios 是2602版本。

消息编辑者为:伟强 崔

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2 Replies
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Honored Contributor II
18 Views

Hello Cui,

We would like to inform that this forum is supported in English, there is a Support Community in Chinese. If you prefer, you can post your question here: /community/chinesesupport/places 中文支持社区

If you prefer, post your question in English so we can assist you.

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Honored Contributor II
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Hello Cui,

We have had similar reports, where the Intel® SSD 750 Series is not detected properly after restarting the system. It seems that some motherboards have specific requiremes to work properly with the NVMe* drives, the reason for this behavior may vary so we strongly advise you to check with the http://www.intel.com/support/oems.htm Computer Manufacturer Support for recommendations about this matter.

Here are some recommendations we can provided based on the experience from other users:

- Check the following document to review example configurations, try applying one similar to the one of your motherboard: http://www.intel.com/support/ssdc/hpssd/sb/CS-035481.htm Intel® High Performance Solid-State Drives — Booting an NVMe* PCI Express* Solid State Drive

- Contact the motherboard manufacturer and obtain the most recent BIOS for your PC.

- If you use Windows®, use https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox Intel® SSD toolbox, version 3.3.2 and update the SSD to the most recent firmware.

- Try connecting the SSD to a PCIe* 3.0 x4 slot if available.

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