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Community Manager

Intel Data Migration Tool cannot detect SSD but Intel SSD Toolbox can

Hi Guys,

Hope you can help. Been trying to migrate my SATA (Western D) boot partition to the Intel 320 SSD. Tried installing the IDMT (Intel Data Migratn Tool) however it refuses to detect. My PC is a Dell Precision 370 with AHCI/SATA option. My old drive is installed with WinXP SP2 with the AHCI drivers and it can boot. I connected the SSD to SATA1 and WinXP can see it, no problems and I formated it. I then downloaded Intel SSD Toolbox Kit and it too can see the drive and all test were clear.

Whenever I start IDMT, it prompts "SSD not connected" and if your SSD is connect to a RAID or External enclosure please goto ...blah blah. But I can't get no help there. Read everything there is to read. All the guides and etc still nothing. I even toggled the BIOS AHCI to SATA but nothing, still can't see it. Any help will be appreciated, else I will have to try a clean WinXP SP3 install.... which is a drag. Help! SSD SOS!

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3 Replies
New Contributor II

On this case since you are not able to detect the Solid State Drive I suggest you to move the Solid State Drive to the SATA port 0 or 1 and try to select the AHCI option in your BIOS.

You can also try to update the BIOS of your system and update the SATA drivers of the SATA controller.

Another recommendation is to change the SATA and power cables for the Solid State Drive and try again.

Community Manager

I assume SATA Mode of "SATA" means "IDE" or "Compatibility" mode? Most likely your storage controller's driver is not integrated with the Migration Tool.

The other possible workaround is if you have another computer avaliable and you might have better luck.

Community Manager

The Data Migration Software Help document can be downloaded here:

According to this document, this tool was never tested in the Windows XP SP2 environment, which is what is on your HDD according to your post. It was tested in XP SP3. So very generally, that is probably why it doesn't work for you. As I recall, there was a significant difference between XP SP2 and XP SP3.

Your Dell PC has the Intel 925X Express chipset, with an ICH6R SATA interface. You might want to try updating the chipset software from the page below:

You must choose your OS/Version of Windows to get the appropriate files. Who knows what INF files and drivers Dell has on your PC.

Unfortunately, I cannot guarantee that updating these files will fix your problem. The Help document in the first link describes a way to create a System Report to send to Intel support to assist in figuring out your problem.

I've heard of people being unable to run the SSD Toolbox in Windows XP, and since you can there may be hope for you yet.