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Beginner
2,705 Views

Intel Data Migration does not work

When migrating from my Hd 180 GB to Intel 335 series 240 GB SSD the computer restarts and then says "Processing, please wait."

After 1 min it says "Acronis Bootable Agent is Waiting for removeble devices."

Nothing more happend. I dont now what it complanes about.

I run Windows XP SP3.

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10 Replies
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Employee
10 Views

Lajban, it seems the Intel® SSD is not being detected properly; please verify the connection and make sure is correctly identified with the model number. If you are using a desktop system try a direct SATA connection, otherwise you want to use an USB/SATA converter that does not mask the drive as USB/ATAPI drive for example.

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Beginner
10 Views

I use a desktop and SSD is connected to sata.

I tested to install the SSD and copy a file to it and that worked.

It looks like the acronis booter cant find the SSD but the message asks for a removeble device.

SSD is not removeble.

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Employee
10 Views

Please make sure the SSD is connected to the SATA port 0, it is probably connected to a different SATA controller. Do you know what mode is the SATA controller using (AHCI, RAID or IDE)?

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Beginner
10 Views

BIOS and System says that my HDd is IDE.

I have 2 sata contacts solderd to the motherboard (of 4).

My HDd is conncted to the first one and SSD is connected to the secend.

I tried to change the 2 contacts and run Migration program. No difference.

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Employee
10 Views

Lajban, you may need to check your motherboard documentation regarding the SATA controllers and port configuration. Try removing any other drives that are not involved in the process and connect the Intel® SSD in port 0 as suggested earlier.

If further assistance is needed please provide the motherboard's make and model.

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Beginner
10 Views

I dont now what more to do.

The computer is HP Pavilion t3120.se.

The motherbord is MSI MS-7184.

There is only one HDd.

The controllers are Northbridge ATI RS482 and Southbridge ATI SB400.

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Employee
10 Views

The nature of the issue seems to be that you have a legacy system with SATA 150MB/s ports and is not properly identifying the Intel® SSD. We do not recommend the use of Intel® SSDs with legacy systems due to the possible compatibility issues which may cause unwanted performance and behavior.

I am sorry for the inconvenience.

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Employee
10 Views

Are you using an AMD* driver for the SATA controller? One possible workaround could be using the Microsoft* driver instead, it usually gets installed by uninstalling AMD*'s and let Windows* Update install its own driver.

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Beginner
10 Views

Intel Data Migration does not work for me anf nobody know why.

I purchased a Migration kit and it worked.

I am not satisfied with Intel.

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Employee
10 Views

I am sorry again; please note that we provide the Intel® Data Migration Software as a freeware utility. As such it does have basic functionality and may not work with legacy systems as explained above.

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