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MNaep
Beginner
3,195 Views

Intel P3520 NVMe and HP ProLiant ML350 Gen9 - RSTe NVMe can not be installed

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Hello

I tried to install the latest Intel driver "RSTe NVMe 4.5.0.2125" on a HP ProLiant ML350 Gen9 Server with Windows Server 2016. But I receive an Error message "This computer does not meet the minimum requirements for installing the software". Hardware requirements should be ok (Intel Chipset C612 / P3520 SSD):

Thank you for your help.

Markus

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1 Solution
MNaep
Beginner
1,804 Views

Hello everybody

After upgrading the Intel SSD DC P3520 to the latest firmware, I was able to install the Intel RSTe Software & Drivers. So now everything works fine.

Markus

View solution in original post

3 Replies
idata
Community Manager
1,804 Views

Hello makeITbetter,

 

 

We understand that you're experiencing some installation issues in regards to the Intel® RSTe NVMe RAID Driver and two of your Intel® SSD DC P3520 Series.

 

 

Please keep in mind that the Intel® RSTe Driver has several additional requirements or limitations on top of your chipset and processor, as it does not support booting from RAID arrays, for example.

 

 

It's important to make sure that you've reviewed all the information provided in the following documents:

 

 

- http://www.intel.com/content/dam/support/us/en/documents/ssdc/ssd-software/RSTe_NVMeProduct%20Spec.p... Technical Product Specification (supported features, operating systems, and hardware).

 

- http://www.intel.com/content/dam/support/us/en/documents/ssdc/ssd-software/Intel_RSTe_NVMe_for_Windo... User Guide (Installation and RAID configuration steps).

 

 

If you're not interested in setting up your drives into a RAID array, then you may use our data center NVMe drivers instead:

 

 

- https://downloadcenter.intel.com/download/26451 Intel® SSD Data Center Family for NVMe Drivers.

 

 

Please let us know if this helps resolve your issue.

 

 

Best regards,

 

Carlos A.
MNaep
Beginner
1,805 Views

Hello everybody

After upgrading the Intel SSD DC P3520 to the latest firmware, I was able to install the Intel RSTe Software & Drivers. So now everything works fine.

Markus

View solution in original post

idata
Community Manager
1,804 Views

makeITbetter,

 

 

We're glad to hear that your issue has been resolved. Thank you for sharing your solution with us.

 

 

If you need further assistance, please feel free to contact us again.

 

 

Best regards,

 

Carlos A.
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