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GPak
Beginner
916 Views

Intel RMA is a joke

Intel Rma department in Louisville, Kentucky received my defective ssd ( 330 240gb= last only 1 year) on April 20th. 3 days have past with no update on when I will be recieving a replacement and no tracking number. They claim it takes 3 days after receiving the product to ship it out with an email update on tracking. 2 more days have past and I've been trying to access the links given from the live support agent when I started the RMA and the links don't work. It redirects me to a page that has been moved and click on the following its a dead page.

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1 Reply
ASouz7
Honored Contributor II
41 Views

Hello Whymankem3,

We do apologize for any inconvenience you may have had when trying to access our contact channels. We will be more than glad to efficiently help you and clarify all your doubts regarding your SSD and RMA process. Please check your private messages.

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